Exalate Sync issue

Originally asked by venkat ramanujam on 13 January 2023 (original question)


I have one doubt is it necessary that source jira instance & exalate plugin version & target jira instance & exalate version should be same ?

Because in my case both versions are different in source & target instances .
Can this be cause of problem which is not allowing the sync to happen ?

Source :

Jira - 9.4.0

exalate - 5.4.1-j8

Target :

Jira - 8.13.3

Exalate - 5.3.9-j8