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Originally asked by Sainath chavatapalli on 05 December 2019 (original question)
Any field in Jira can be added to the view as a Column and exported as a .csv or .xls or .html file.
But the Exalate link (that shows the issue link from other Jira instance) can neither be selected in the List view nor exported.
We required this information, to be able to report the reference Jira tickets?
Also, why do I have to click on ‘Open Exalate’ to view the linked peer Jira reference, why doesn’t it show it always by default?
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Answer by Francis Martens (Exalate) on 05 December 2019
This is not supported. An alternative, which works as well is to have a customfield containing the information you would like to report on.
Steps can be
- Create a custom field ‘remoteLink’ of type single line text and add it to the project configuration
Ensure that the wiki renderer is enabled
- Add in your incoming sync following line of code
issue.customFields.remoteLink.value = "[${replica.key}|https://yourtarget/browse/${replica.key}]"
This will populate the custom field with a link to the remote issue, and it can be included in the issue navigator.
Comments:
Sainath chavatapalli commented on 05 December 2019
Hi Francis,
Thanks for the workaround.
Would this populate the ‘remoteLink’ customfield of existing “Synched Issues” or just for the new issues coming in?
Francis Martens (Exalate) commented on 05 December 2019
Only for the new ones.
How many issues do you have under sync (you can use the under_sync JQL function)
issue in under_sync()
Sainath chavatapalli commented on 05 December 2019
Hi Francis,
issue in under_sync() doesn’t work for me: Error - “Unable to find JQL function ‘under_sync()’.”
But I know we have 27 issues already synched so far
how could we update this for existing issues?
Francis Martens (Exalate) commented on 05 December 2019
Ah - you are on cloud?
Can you update it manually - it will be much faster than creating an automation, validating and running …
Sainath chavatapalli commented on 06 December 2019
Thanks Francis,
I can see the new ones working as expected with links,
I will update the existing tickets manually.
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