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The Exalate team will be on holiday for the coming days - returning Jan 4
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PNG File
jira.png
40 kB
Sarmen
Oct 01, 2021 14:06
Oct 01, 2021 14:06
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Questions:
how to sync all date & fields from azure to jira and reverse
PNG File
Devops.png
54 kB
Sarmen
Oct 01, 2021 14:06
Oct 01, 2021 14:06
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Questions:
how to sync all date & fields from azure to jira and reverse
PNG File
Screen Shot 2021-09-29 at 08.47.09.png
57 kB
Jose Lobo
Sep 29, 2021 14:47
Sep 29, 2021 14:47
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Questions:
How to sync Priorities from Zendesk to Jira
PNG File
Screen Shot 2021-09-29 at 08.45.38.png
79 kB
Jose Lobo
Sep 29, 2021 14:46
Sep 29, 2021 14:46
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Questions:
How to sync Priorities from Zendesk to Jira
PNG File
image2021-7-22_17-6-21.png
86 kB
Svein Tvedt
Jul 22, 2021 15:09
Jul 22, 2021 15:09
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Questions:
Zendesk <-> Jira - Zendesk Chat transcripts do not have new lines in Jira & Reply to Customer in Jira syncs to Public Reply in Zendesk
PNG File
Screenshot_25.png
409 kB
Svein Tvedt
Jul 22, 2021 15:09
Jul 22, 2021 15:09
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Questions:
Zendesk <-> Jira - Zendesk Chat transcripts do not have new lines in Jira & Reply to Customer in Jira syncs to Public Reply in Zendesk
PNG File
image2021-6-11_5-56-10.png
11 kB
Shiva
Jun 11, 2021 09:56
Jun 11, 2021 09:56
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Questions:
How to Sync "Customer Request Type"
PNG File
image2021-4-23_12-36-2.png
50 kB
HA
Apr 23, 2021 02:37
Apr 23, 2021 02:37
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Questions:
How to sync Jira comment into ServiceNow work_notes field
PNG File
image2021-3-18_11-34-35.png
19 kB
Karen Jennings
Mar 18, 2021 15:34
Mar 18, 2021 15:34
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Questions:
How do I populate the child value of a cascading list from a select list
PNG File
image2021-3-18_11-33-39.png
9 kB
Karen Jennings
Mar 18, 2021 15:33
Mar 18, 2021 15:33
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Questions:
How do I populate the child value of a cascading list from a select list
PNG File
image2021-3-18_11-33-9.png
18 kB
Karen Jennings
Mar 18, 2021 15:33
Mar 18, 2021 15:33
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Questions:
How do I populate the child value of a cascading list from a select list
PNG File
image2021-3-2_18-41-11.png
7 kB
kevin keovilay
Mar 02, 2021 17:44
Mar 02, 2021 17:44
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Questions:
How to make an attachment internal in Jira ?
PNG File
error_on_import.png
29 kB
Glenn Bullingham
Feb 03, 2021 19:59
Feb 03, 2021 19:59
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Questions:
Update a local (sync source) custom field from within the outgoing sync processor
PNG File
image2021-1-15_9-11-58.png
156 kB
Jonathan Gilbert
Jan 15, 2021 09:13
Jan 15, 2021 09:13
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Questions:
Raise a Jira ticket in a defined Project, depending on what Assignment group it was assigned to in ServiceNow
Microsoft Word Document
Outgoing Sync Copy 12.docx
18 kB
Champ Yarbrough
Dec 04, 2020 01:03
Dec 04, 2020 01:03
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Questions:
We have integrated ZD with SN but when we push Tickets to Zendesk it is losing people date like Requester/Agent and replacing it with my information in the ZD ticket.
Microsoft Word Document
Incoming Sync.docx
26 kB
Champ Yarbrough
Dec 04, 2020 01:00
Dec 04, 2020 01:00
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Questions:
We have integrated ZD with SN but when we push Tickets to Zendesk it is losing people date like Requester/Agent and replacing it with my information in the ZD ticket.
PNG File
image2020-12-1_12-12-11.png
159 kB
Champ Yarbrough
Dec 01, 2020 20:12
Dec 01, 2020 20:12
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Questions:
We have integrated ZD with SN but when we push Tickets to Zendesk it is losing people date like Requester/Agent and replacing it with my information in the ZD ticket.
PNG File
image2020-12-1_12-7-14.png
141 kB
Champ Yarbrough
Dec 01, 2020 20:07
Dec 01, 2020 20:07
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Questions:
We have integrated ZD with SN but when we push Tickets to Zendesk it is losing people date like Requester/Agent and replacing it with my information in the ZD ticket.
PNG File
image2020-12-1_12-3-52.png
141 kB
Champ Yarbrough
Dec 01, 2020 20:03
Dec 01, 2020 20:03
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Questions:
We have integrated ZD with SN but when we push Tickets to Zendesk it is losing people date like Requester/Agent and replacing it with my information in the ZD ticket.
PNG File
image2020-11-30_17-46-50.png
49 kB
Cristina Mogos
Nov 30, 2020 16:46
Nov 30, 2020 16:46
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Questions:
How to Exalate Database Picker Custom Field (script runner)?
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