ServiceNow - Version 5.2.0

:loudspeaker: Released for SERVICENOW on Apr 30, 2021

From now on, you can create Basic connections. With Basic connections, you can sync incidents. These connections are easy to set up and can be upgraded to Script connections to add more features. We also made a bunch of other improvements, bug fixes and UI updates.


:bullseye: In This Release

:sparkles: Improvements

SNOWNODE-295 Now you can create Basic connections. They are easy to set up and sync all basic work item data. You can upgrade the connection to Script if you want to have more flexibility
EXACOMP-1054 Optimized the message API
EXACOMP-943 Improved app performance by reducing the memory consumption of the connection list
JIRANODE-3277 New sync now loads only after the previous one is completed

:wrench: Bug Fixes

ADNODE-342 Fixed a bug where attachment sync was blocked with an “Unexpected error”
EXACOMP-1065 Fixed a bug where a redirect tab was not working
SNOWNODE-302 Fixed a bug where it wasn’t possible to sync entities with Jira Server
SNOWNODE-309 Fixed a bug where the connection ID was shown instead of the connection name
EXACOMP-1109 Fixed a bug where generating a support.zip file crashed an instance
EXACOMP-1162 Fixed a bug where Documentation links were opened inside the UI
EXACOMP-1166 Fixed a bug for compatibility with older versions of Exalate for Jira on-premise
EXACOMP-1186 Fixed a bug when there was a white screen when clicking Go to remote
EXACOMP-1235 Fixed a bug where the long entity names were overlapping
JIRANODE-3253 Fixed a bug when one of two syncs was skipped after updating an entity from two different instances at the same time

:artist_palette: UI Updates

EXACOMP-1198 Added a pop-up notifying that a connection already exists
JIRANODE-3082 Updated the message when removing the evaluation license