Custom Fields not being populated on DevOps Side

[Sonal_Otwani]

I think we fixed this issue while resolving another similar community question:

issueUrl coming back blank for both Jira and DevOps when exalate triggered from Jira side

Hello, Im exalating from Jira side using a trigger there so it created a DevOps ticket. I can see issueUrl being populated when i check local and remote replicas, however, if i try to populate issueUrl in any field in both Jira or DevOps, it comes out as blank with no information. Im trying to do this to be able to populate the links for each side into the other one, I had as a workaround been able to hardcode the links and add the “Key” since this is coming up. Any ideas why this is happeni…