send comments to Zendesk only if certain text is found in ADO comment eg: @send2Zendesk if found in comments section only then will it sync to zendesk

 
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How do i send comments to Zendesk only if certain text is found in ADO comment eg: @send2Zendesk if found in comments section only then will it sync to zendesk

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    3 answers

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      Hello Sarita,


      Place the following code in your Azure DevOps Outgoing Sync

      workItem.comments.collect{ comment ->
if(comment.body.contains("@send2Zendesk")){
replica.comments += comment
}
}
replica.comments       = nodeHelper.stripHtmlFromComments(replica.comments)

      This code snippet will only add to the replica, the comments that contain the following text: "send2Zendesk".


      Regards,

      Javier Pozuelo

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        I also tried the reverse from zendesk to ado only for internal comments with below script  and it worked


        def intc = issue.comments.findAll{it.internal}
        def matchingComments = intc.findAll
        {
            comment ->
            comment.body =~ /@send2ado/
        }



        replica.comments += matchingComments

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          Yes it worked..Thanks 

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