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I am not quite sure if I follow the question, but I will try to outline your options here.
Considering that the two Jiras have different workflows:
- you can create a mapping of statuses as outlined here: https://docs.exalate.com/docs/how-to-sync-status-on-jira-cloud
This approach keeps the workflows synced.
Considering that the 2 workflows are different and you dont want to change the actual status but stil want to "know" what the status on the other end is:
- create a custom field called "Remote Status" on both Jiras (this will hold the actual status of the ticket on the other end).
- In the Incoming sync, please add the following line:
issue.customFields."Remote Status".value = replica.status.name
Please let me know if you have any follow up questions.
Thanks
Majid
Add your comment... - you can create a mapping of statuses as outlined here: https://docs.exalate.com/docs/how-to-sync-status-on-jira-cloud
Is it possible to integrate two Jira instances if they have different workflows ? Although they have different workflows, can we still see the same status for a shared issue on both Jira instances ?