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We are trying to sync the security level in cloud instance by taking default assignee to set the particular security level group in cloud instance end.


Please find the attached error screenshot


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    3 answers

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      Hi Sonal,


      Please provide an update.


      Regards,

      Uday

      1. Sonal Otwani

        Hi Uday Bhaskar 
        Sorry for not providing update till now. Can you please click "copy to clipboard" button below the error details and provide those copied information?

        Thanks,

        Sonal

      2. Uday Bhaskar

        Hi Sonal,


        Please find the attached file.

        Security level error.docx


        Regards,

        Uday Bhaskar

      3. Sonal Otwani

        Hi Uday Bhaskar ,

        I think you provided wrong file. Because it contains different error than which you provided (smile) 
        And the main purpose for asking this is, we need Payload which will be at the end in copied data.


        Can you please re-send the file again?


        Thanks,

        Sonal

      4. Uday Bhaskar

        Hi Sonal,


        I have reproduced the same error, Please find the attached error file.

        Security level.docx


        Regards,

        Uday Bhaskar


      5. Sonal Otwani

        Hi Uday Bhaskar ,

        Unfortunately, I am not able to find what i wanted. 

        Can we schedule a small call to resolve this?

        Kindly share your multiple available slots for this week with time zone.


        Thanks,

        Sonal 

      6. Uday Bhaskar

        Hi Sonal,


        I will be available from 3pm to 6.30pm IST today and tomorrow (2.30 pm to 6pm IST), Friday(2.30 pm to 6pm IST) . Schedule the call sometime between this based on your availability.


        Regards,

        Uday Bhaskar

      7. Uday Bhaskar

        Hi Sonal,


        Can you please update on the above.


        Regards,

        Uday Bhaskar

      8. Sonal Otwani

        Hi Uday Bhaskar ,

        Sorry for not providing you the update. We can do at 3:30 pm.

        Thanks,

        Sonal

      9. Uday Bhaskar

        Hi Sonal,


        Please schedule at 3.30pm in IST timings.


        Regards,

        Uday Bhaskar

      10. Sonal Otwani

        I hope you received following meeting invite:
        To join the video meeting, click this link: https://meet.google.com/wnp-kxki-tos
        Otherwise, to join by phone, dial +1 413-341-4719 and enter this PIN: 214 051 240#
        To view more phone numbers, click this link: https://tel.meet/wnp-kxki-tos?hs=5


        Thanks,

        Sonal 

      11. Sonal Otwani

        HI Uday Bhaskar 


        I confirmed that Security level can not be set in Jira Cloud by Exalate Out of the Box. It is possible in Jira On-premise.


        Let me know in case of any other concerns. 


        Thanks,

        Sonal

      12. Uday Bhaskar

        Hi Sonal,


        We have created dummy custom field with cloud security levels as dropdown in DC end . Is it possible to sync that custom field to security level in cloud end.


        Regards,

        Uday Bhaskar

      13. Uday Bhaskar

        Hi Sonal,


        Please provide an update.


        Regards,

        Uday Bhaskar

      14. Sonal Otwani

        Hi Uday Bhaskar ,

        But setting security level in Jira Cloud is not possible. Means Setting security level in Incoming sync script at Jira cloud is not possible by exalate.

        Thanks,

        Sonal

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      Hi Sonal,


      We have created a security level (select list(single choice) field in Jira Data center side and trying to sync this field to cloud to set automatically security level for issue keys .

      And also Please confirm how to set default security level in cloud end.

      Outgoing

      replica.securityLevel = issue.customFields"18736"


      Incoming

      issue.securityLevel = replica.securityLevel


      Regards,

      Uday Bhaskar

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        Hi Uday Bhaskar ,

        Can you please share the script which you used for setting security level?

        Thanks,

        Sonal

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