3 answers

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   • Jillani Fazal
   • Jul 14, 2023

   Hi James 

   
   

   Could I ask you to create an EASE ticket with the Exalate support regarding this along with the support zips? 

   
   

   BR, 

   Jillani

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   1. James

      • Jul 14, 2023

      Hi Jillani Fazal 

      I already created one its EASE-24323. If you could jump in on that it would be great thanks

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   • James
   • Jul 13, 2023

   At the bottom of this page it explains how to do it in a visual connection however when trying it I am now getting a different error. https://docs.exalate.com/docs/scripts-in-visual-mode?utm_medium=product&utm_source=exalate_azure_devops

   
   

   if(firstSync){
     syncHelper.syncBackAfterProcessing()
   } 
   local.issue.customFields."AzureDevOpsKey".value = remote.issue.key

   
   

   com.exalate.domain.exception.editor.ScriptEditorException: com.exalate.admin.editor.errors.mappings.script at com.exalate.replication.services.replication.mapping.MappingService$$anonfun$1.applyOrElse(MappingService.scala:296) at com.exalate.replication.services.replication.mapping.MappingService$$anonfun$1.applyOrElse(MappingService.scala:278) at scala.runtime.AbstractPartialFunction.apply(AbstractPartialFunction.scala:38) at scala.util.Failure.recoverWith(Try.scala:236) at com.exalate.replication.services.replication.mapping.MappingService.executeInScriptRule(MappingService.scala:278) at com.exalate.replication.services.replication.mapping.MappingService.$anonfun$receive$8(MappingService.scala:183) at scala.concurrent.Future.$anonfun$flatMap$1(Future.scala:307) at scala.concurrent.impl.Promise.$anonfun$transformWith$1(Promise.scala:41) at scala.concurrent.impl.CallbackRunnable.run(Promise.scala:64) at akka.dispatch.BatchingExecutor$AbstractBatch.processBatch(BatchingExecutor.scala:63) at akka.dispatch.BatchingExecutor$BlockableBatch.$anonfun$run$1(BatchingExecutor.scala:100) at scala.runtime.java8.JFunction0$mcV$sp.apply(JFunction0$mcV$sp.java:23) at scala.concurrent.BlockContext$.withBlockContext(BlockContext.scala:85) at akka.dispatch.BatchingExecutor$BlockableBatch.run(BatchingExecutor.scala:100) at akka.dispatch.TaskInvocation.run(AbstractDispatcher.scala:49) at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(ForkJoinExecutorConfigurator.scala:48) at java.base/java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:290) at java.base/java.util.concurrent.ForkJoinPool$WorkQueue.topLevelExec(ForkJoinPool.java:1020) at java.base/java.util.concurrent.ForkJoinPool.scan(ForkJoinPool.java:1656) at java.base/java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1594) at java.base/java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:183) Caused by: com.exalate.api.exception.script.ScriptException: No such property: remote for class: Script34 at com.exalate.error.services.ScriptExceptionCategoryService.categorizeProcessorAndIssueTrackerExceptionsIntoScriptExceptions(ScriptExceptionCategoryService.scala:39) at com.exalate.processor.ExalateProcessor.executeProcessor(ExalateProcessor.java:57) at com.exalate.replication.services.replication.mapping.MappingService.$anonfun$executeInScriptRule$1(MappingService.scala:274) at scala.util.Try$.apply(Try.scala:213) at com.exalate.replication.services.replication.mapping.MappingService.executeInScriptRule(MappingService.scala:271) ... 16 more Caused by: javax.script.ScriptException: javax.script.ScriptException: groovy.lang.MissingPropertyException: No such property: remote for class: Script34 at org.codehaus.groovy.jsr223.GroovyScriptEngineImpl.eval(GroovyScriptEngineImpl.java:158) at java.scripting/javax.script.AbstractScriptEngine.eval(AbstractScriptEngine.java:264) at com.exalate.processor.ExalateProcessor.execute(ExalateProcessor.java:96) at com.exalate.processor.ExalateProcessor.executeProcessor(ExalateProcessor.java:55) ... 19 more Caused by: javax.script.ScriptException: groovy.lang.MissingPropertyException: No such property: remote for class: Script34 at org.codehaus.groovy.jsr223.GroovyScriptEngineImpl.eval(GroovyScriptEngineImpl.java:320) at org.codehaus.groovy.jsr223.GroovyScriptEngineImpl.eval(GroovyScriptEngineImpl.java:155) ... 22 more Caused by: groovy.lang.MissingPropertyException: No such property: remote for class: Script34 at org.codehaus.groovy.runtime.ScriptBytecodeAdapter.unwrap(ScriptBytecodeAdapter.java:65) at org.codehaus.groovy.runtime.callsite.PogoGetPropertySite.getProperty(PogoGetPropertySite.java:51) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callGroovyObjectGetProperty(AbstractCallSite.java:309) at Script34.run(Script34.groovy:22) at org.codehaus.groovy.jsr223.GroovyScriptEngineImpl.eval(GroovyScriptEngineImpl.java:317) ... 23 more

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   • Stéphane Thillay
   • Jul 13, 2023

   Hi James,

   
   

   Can you try changing the line:

   Jira.issue.customFields."Azure DevOps Key".value = replica.key

   
   

   The object you working with is "issue", no "Jira" prefix.

   
   

   Regards,

   Stéphane

   
   

   •  Comment

   1. James

      • Jul 13, 2023

      Hi Stéphane,

      Thanks for the reply, I tried removing the Jira instance name as you said but still seem to be getting the following error

      
      

      com.exalate.domain.exception.editor.ScriptEditorException: com.exalate.admin.editor.errors.mappings.script at com.exalate.replication.services.replication.mapping.MappingService$$anonfun$1.applyOrElse(MappingService.scala:296) at com.exalate.replication.services.replication.mapping.MappingService$$anonfun$1.applyOrElse(MappingService.scala:278) at scala.runtime.AbstractPartialFunction.apply(AbstractPartialFunction.scala:38) at scala.util.Failure.recoverWith(Try.scala:236) at com.exalate.replication.services.replication.mapping.MappingService.executeInScriptRule(MappingService.scala:278) at com.exalate.replication.services.replication.mapping.MappingService.$anonfun$receive$8(MappingService.scala:183) at scala.concurrent.Future.$anonfun$flatMap$1(Future.scala:307) at scala.concurrent.impl.Promise.$anonfun$transformWith$1(Promise.scala:41) at scala.concurrent.impl.CallbackRunnable.run(Promise.scala:64) at akka.dispatch.BatchingExecutor$AbstractBatch.processBatch(BatchingExecutor.scala:63) at akka.dispatch.BatchingExecutor$BlockableBatch.$anonfun$run$1(BatchingExecutor.scala:100) at scala.runtime.java8.JFunction0$mcV$sp.apply(JFunction0$mcV$sp.java:23) at scala.concurrent.BlockContext$.withBlockContext(BlockContext.scala:85) at akka.dispatch.BatchingExecutor$BlockableBatch.run(BatchingExecutor.scala:100) at akka.dispatch.TaskInvocation.run(AbstractDispatcher.scala:49) at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(ForkJoinExecutorConfigurator.scala:48) at java.base/java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:290) at java.base/java.util.concurrent.ForkJoinPool$WorkQueue.topLevelExec(ForkJoinPool.java:1020) at java.base/java.util.concurrent.ForkJoinPool.scan(ForkJoinPool.java:1656) at java.base/java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1594) at java.base/java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:183) Caused by: com.exalate.api.exception.script.ScriptException: Cannot set property 'value' on null object at com.exalate.error.services.ScriptExceptionCategoryService.categorizeProcessorAndIssueTrackerExceptionsIntoScriptExceptions(ScriptExceptionCategoryService.scala:39) at com.exalate.processor.ExalateProcessor.executeProcessor(ExalateProcessor.java:57) at com.exalate.replication.services.replication.mapping.MappingService.$anonfun$executeInScriptRule$1(MappingService.scala:274) at scala.util.Try$.apply(Try.scala:213) at com.exalate.replication.services.replication.mapping.MappingService.executeInScriptRule(MappingService.scala:271) ... 16 more Caused by: javax.script.ScriptException: javax.script.ScriptException: java.lang.NullPointerException: Cannot set property 'value' on null object at org.codehaus.groovy.jsr223.GroovyScriptEngineImpl.eval(GroovyScriptEngineImpl.java:158) at java.scripting/javax.script.AbstractScriptEngine.eval(AbstractScriptEngine.java:264) at com.exalate.processor.ExalateProcessor.execute(ExalateProcessor.java:96) at com.exalate.processor.ExalateProcessor.executeProcessor(ExalateProcessor.java:55) ... 19 more Caused by: javax.script.ScriptException: java.lang.NullPointerException: Cannot set property 'value' on null object at org.codehaus.groovy.jsr223.GroovyScriptEngineImpl.eval(GroovyScriptEngineImpl.java:320) at org.codehaus.groovy.jsr223.GroovyScriptEngineImpl.eval(GroovyScriptEngineImpl.java:155) ... 22 more Caused by: java.lang.NullPointerException: Cannot set property 'value' on null object at org.codehaus.groovy.runtime.NullObject.setProperty(NullObject.java:80) at org.codehaus.groovy.runtime.InvokerHelper.setProperty(InvokerHelper.java:213) at org.codehaus.groovy.runtime.ScriptBytecodeAdapter.setProperty(ScriptBytecodeAdapter.java:496) at Script66.run(Script66.groovy:16) at org.codehaus.groovy.jsr223.GroovyScriptEngineImpl.eval(GroovyScriptEngineImpl.java:317) ... 23 more

   2. Stéphane Thillay

      • Jul 13, 2023

      Hi James,

      
      

      The root cause seems to be "Cannot set property 'value' on null object at..." but the logs are truncated so we don't get more details.

      
      

      I can only assume there is something wrong when getting

         issue.customFields."Azure DevOps Key".value

      Does the "Azure DevOps Key" field exists? (any typo in the name)

      
      

      Regards,

      Stéphane

   3. James

      • Jul 13, 2023

      Yes the field exists and is spelt correctly, but obviously is empty as the sync should populate it. 

      I could try using the Jira custom Field ID instead of the name?

   4. James

      • Jul 13, 2023

      Just tried it with a different custom field without any spaces in it and still get the same error. Also tried with the custom field ID and same error

   5. Alastair Wade

      • Jul 19, 2023

      Hey Stéphane,

      Not sure how helpful this is but I am doing exactly what you are trying to do but between Jira and Zendesk. My incoming Zendesk script that works is:

      issue."Jira Issue Key" = replica.key

      I did add .value to start with but got the error you are seeing. I also found no need for customFields too but you might want to check this with/without. Anyway, as I say, this is working for me so maybe worth a try.   

      
      

   6. James

      • Jul 20, 2023

      Thanks for the suggestion Alastair Wade, unfortunately still erroring out for me

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