Confluence has been updated to ver 6.15.9. In case of any troubles, please contact infra team.

Questions

 
1
0
-1

We are currently using Jira sync plugin, to synchronize two different Jira instances (client and vendor).

Can we use this plug in to integrate / synchronize Jira (on one instance – vendor side) to Jira Service Desk (on another instance – Client side)?

If yes, Could you share more details of the costs and pre-requisites for this integration if any.

    CommentAdd your comment...

    1 answer

    1.  
      1
      0
      -1

      Hi Sainath chavatapalli


      Sure - Exalate is compatible with all editions of Jira, from Jira 6.3 and higher.

      The pre-requisites requires you to deploy the add-on on both sides of the integration,  and configure a connection which specifies what and how information needs to be exchanged between the  two  instances. 


      An example of such configuration can be found in 'Bidirectional sync: ServiceDesk-Development'


      The pricing  is published on the  marketplace at Pricing for Exalate Issue Sync



        CommentAdd your comment...