Note:I verified that the sync user (1) has the ability to set issue security in the project’s permission scheme and (2) has visibility of both of our security levels (Internal / External).
Upon changing the field, the sync completes “Synchronized” but no changes are made to the destination instance. I tested this both directions with the same result.
Tested but not working
import com.exalate.basic.domain.hubobject.v1. BasicHubIssueSecurityLevel
issue.securityLevel = new BasicHubIssueSecurityLevel(null, "name", "description")
OUTGOING SYNC includes:
replica.securityLevel = issue.securityLevel
INCOMING SYNC includes
import com.exalate.basic.domain.hubobject.v1. BasicHubIssueSecurityLevel
Same result as before, field remained unchanged.
issue.securityLevel = new BasicHubIssueSecurityLevel(null, "name", "description")
<< Correction >> OUTGOING SYNC includes:
replica.securityLevel = issue.securityLevel
INCOMING SYNC includes
import com.exalate.basic.domain.hubobject.v1. BasicHubIssueSecurityLevel
Same result as before, field remained unchanged.
issue.securityLevel = new BasicHubIssueSecurityLevel(null, "name", "description")
Exalate support submitted the request for help on my behalf. Any help would be much appreciated as they do not offer "configuration support". Thanks community members for your help!
I used the following Exalate instructions to implement syncing of issue security: https://docs.exalate.com/docs/how-to-synchronize-securitylevel-issue-field-in-jira-on-premise
This is what I added to each Jira instance:
Outgoing sync
replica.securityLevel = replica.securityLevel
Incoming sync
issue.securityLevel = replica.securityLevel
Note: I verified that the sync user (1) has the ability to set issue security in the project’s permission scheme and (2) has visibility of both of our security levels (Internal / External).
Upon changing the field, the sync completes “Synchronized” but no changes are made to the destination instance. I tested this both directions with the same result.
Tested but not working
OUTGOING SYNC includes:
<< Correction >>
OUTGOING SYNC includes: