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- 10-1
Hey, Support , thanks for raising this on community!
So on Jira incoming the mapping could look like this:def severityToUrgency = [ "1" : "Minor", "2" : "Minor", "3" : "Major", "4" : "Critical", "5" : "Critical" ] issue."Urgency" = severityToUrgency[replica."Severity"?.value] ?: issue."Urgency"
And on ADO:
def urgencyToSeverity = [ "Minor" : 1, "Minor" : 2, "Major" : 3, "Critical" : 4, "Critical" : 5 ] workItem."Severity" = urgencyToSeverity[replica."Urgency"?.value] ?: workItem."Severity"
Furthermore, considering that there's less values on Jira than on ADO I'd also suggest to combine it with the conflict handling approach described here: Avoid updating issue with older changes ADO <> Jira, Jira <> Jira, ServiceNow <> Jira
Let me know if you have any questionsRegards, Serhiy.
- Ben Robinson
Hi Serhiy Onyshchenko , Harold Oconitrillo raised this on my behalf. I am not getting any errors but the information is not being passed between them. Would I have to update the Incoming and Outgoing Syncs of both Jira Cloud and DevOps for this to work?
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Hi, is it possible to map one field with another with different values - similar to how you can map statuses?
I want to map Urgency (JIRA) with Severity (DevOps) in the following way: