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Hey @Francis @Serhiy 

I would like to get your advice please..
is it possible to sync 1 issue to 2 different issue types with the same connection ?
for example: customer story is connected to an existing story in our instance and then syncing back to the customer as a new sub-task under the customer original story?

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      1. Ariel Aguilar

        Hi Bat Sheva Chen,

        You may want to do an issue type mapping, you can see more info here:

        https://docs.idalko.com/exalate/x/agF1Aw

        Kind regards,

        Ariel

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