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2 answers
- 10-1
- The custom fields created, which are available for both Service desk and Classic Software projects are not listed under a Next-gen software project.
- If I create a custom field with the same name & properties in Next-gen project, the sync gives me the below error.
Could not create an issue: Field 'customfield_10053' cannot be set. It is not on the appropriate screen, or unknown.; Field 'customfield_10167' cannot be set. It is not on the appropriate screen, or unknown..
Please advise.
Add your comment... - 10-1
The same way as between two classic projects.
Check the documentation here
(there are a bit of approaches)
Add your comment...
We are trying to replicate JIRA Cloud Service desk ticket to JIRA Next-Gen software project. How do we map custom fields created in service desk project in next-gen project.