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Hi Stanislav,
What kind of custom field is "Insight" (text, single choice select list, etc.)?
Depending on the kind of custom field, there's a different configuration you need to set up in order to synchronize from one Jira to another, the different examples can be found in the following link: https://docs.idalko.com/exalate/display/ED/How+to+synchronize+custom+fields
Thanks,
André
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Is it possible and how to sync the Insight custom field values from one Jira Server to another Jira Server.