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Hi,
The reason why Exalate cannot set the assignee is because it cannot map the email addresses.
You can use a script rule in the visual editor to implement this specific business logic.
More details are available in the documentation Script Rule ExamplesFrancis
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Exalate has been setup using the visual mode to sync Jira and Azure DevOps.
The assignee of a task isn’t being synced (in neither direction). In both Jira and Azure the Active Directory accounts are being used. These should match on both sides.
I am overlooking something to get this working?
Mapping:
Jira: Assignee <--> Azure DevOps: Assigned To
On Azure Side the emails are shown as <UID>@acme.com and on Jira side the <full email address>@acme.com not a string match.
How can they be straighten?