How to set automatically set start date when exalate create an issue while it syncs

 
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Is there way to set a Start date in Jira cloud when Exalate creates an issue while it syncs from Github. 
I have a connection between Jira Cloud and Github, and I want auto setting for start date in Jira Cloud when it sync and creates a issue from Github? 

Can I get some help with it? 

  1. Support

    Please check the example detailed in the how to Sync Date/DateTime Custom Fields in Jira Cloud article to implement the Outgoing sync for the Jira source side. Also, verify the information shared about GitHub Fields and Entities available for Synchronization.

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1 answer

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    Hi dongyo kang , can you please try something like this?


    GitHub Outgoing Sync
    replica.created = issue.created


    Jira Incoming Sync
    issue.customFields."Start date".value = issue.created


    This will sync the issue created date from GitHub to Jira. As I believe you are using Triggers for automation so in that case the date would remain the same.


    Do let me know if you face any issues in this.


    Thanks,

    Dhiren

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