how can we syncronize HP ALM system fields to Jira custom fields

 
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Hi,

we want to sync a jira system field with an hp alm custom field and an hp alm system field with a jira custom field.

Hp alm system field has different values ​​with the jira custom field, so mapping for the values ​​is also necessary.


We tried like this:


Jira:
Icoming:
def ReproDefectMap = ["Y": "Yes", "N": "No"] // ["remote options" : "local option"] 
def remoteRepro = replica.reproducible.name
issue.customFields."CF".value     = ReproDefectMap [remoteRepro] ?: remoteRepro

outgoing:
replica.customFields."CF".value  = issue.components.name


Hp Alm:
Incoming:
defect.customFields."CF".value = replica.customFields."CF"?.value

outgoing:
replica.reproducible    = defect.reproducible

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    3 answers

    1.  
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      Hello Peter Meier,
      Notice that in order to synchronize a jira SYSTEM FIELD with an hp alm CUSTOM FIELD and an hp alm SYSTEM FIELD with a jira CUSTOM FIELD, please check the below article:
      https://docs.idalko.com/exalate/x/KY0rAQ
      you can also review the next link for the fields and entities available for synchronization:
      https://docs.idalko.com/exalate/x/igLuAg
      As well, feel free to implement as the next example:

      Jira:

      Incoming:
issue.customFields."CF text”.value = replica.summary

Outgoing:
replica.summary = issue.summary


      HP ALM:

      Incoming:
defect.customFields."BG_USER".value = replica.summary

Outgoing:
replica.summary = defect.summary

      And an alternative if you require a more immediate solution is to use one of our partners who will be able to assist with configuration queries and use cases on demand. This will depend on your budget and the urgency of your configuration.


      1. Peter Meier

        The solution didn't work:
        HP ALM:
        Outgoing:
        replica.reproducable= defect.reproducible

        Jira:
        Incoming:
        issue.customFields."R        eproduzierbar".value = replica.reproducible

        We got the following error message in HP ALM:


        error.csv

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    2.  
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      You have been trying this:

      Jira:
      Incoming:

      def ReproDefectMap = ["Y": "Yes", "N": "No"] // ["remote options" : "local option"] 
def remoteRepro = [replica.reproducible.name|http://replica.reproducible.name/]
issue.customFields."CF".value     = ReproDefectMap [remoteRepro] ?: remoteRepro

      outgoing:

      replica.customFields."CF".value  = [issue.components.name|http://issue.components.name/]

      Hp Alm:
      Incoming:

      defect.customFields."CF".value = replica.customFields."CF"?.value

      Outgoing:

      replica.reproducible    = defect.reproducible\


      Please try to apply the following:

      Jira:
      Incoming:

      issue.customFields."CF".value = replica.customFields."BG_USER"?.value?.collect { opt -> opt?.value }

      Outgoing:

      replica.customFields."CF" = issue.customFields."CF"

      Hp Alm:
      Incoming:

      //i.e. add value from the jira custom field into the defect custom field with name BG_USER
defect.customFields."BG_USER".value = replica.customFields."CF".value

      Outgoing:

      replica.customFields."CF".value = defect.customFields."CF".value


      Also, reference the below article:
      https://docs.idalko.com/exalate/x/KY0rAQ
      https://docs.idalko.com/exalate/x/igLuAg

      1. Peter Meier
        Thanks for your answer. :)

        I think i was misunderstood. We need a solution for synchronizing a jira SYSTEM FIELD with an hp alm CUSTOM FIELD and an hp alm SYSTEM FIELD with a jira CUSTOM FIELD.
        You can see that on my first try.

        -jira SYSTEM FIELD (multiple-selection list) -> hp alm CUSTOM FIELD (multiple-selection list)
        -hp alm SYSTEM FIELD -> jira CUSTOM FIELD (with different values)

        The solution is for synchronization between custom fields.
        Or am I misunderstanding something?

      2. Ariel Aguilar

        Hi Peter,

        When you say "Jira System Field" isn't this a custom field? If not, what field for example you are referring to?

        Kind regards,

        Ariel

      3. Peter Meier

        For example status, components, summary, description.

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    3.  
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      Please review the following article to check information to set the outgoing script:

      https://docs.idalko.com/exalate/x/AYBMBw

      1. Peter Meier
        Unfortunately the answer doesn't help me.
        In addition, the fields "replica.customFields."CF".value  = issue.components.name" are multiple-selection list.
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