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Hi You have excellent documentation on how to take over and cleanup comments in various ways: - impersonate comments, or rather, add a header to the comment that mimicks the original comment lead in: " added a comment on -" - remove @mentions in bodies to avoid unnecessary notifications - merging new and existing comments Now, I'd like to combine these three, such that the final comment body has: - the original author, - the updated date, - no @mentions, but the displayNames of the users who have been mentioned. All this is for an intra-instance JIRA Server sync, so, all usernames are available in both JIRA projects. How do I do that?
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      Challenge accepted (smile)


      The sanitization needs to be done when composing the message and sending it to the other side>
      Add the code snippet from sanitize_mentions.groovy to the outgoing sync of the connection (and remove the standard replica.comments = issue.comments)


      The formatting of the  comment body on  the receiving side can  be done with following snippet (available here)


      • Line 15 calls mergeComment using a closure 'formatBody'
      • Formatbody will apply the formatting logic.
      • Line 5 builds the header - user hyperlinked to its mail address, and the date formatted as day / month / year
      • Line  6,7,8 formats the original comment  body as a quote

      Results in 

      When the user directory on both ends are identical - like in your case, you can include the mention sanitization on the destination end - example snippet here

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