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Use Cases

Escalation	Project Management	Workflow Orchestration	Service Management

Escalate tickets, issues, bugs, blockers, or service requests to the responsible teams. Save time on manual follow-ups. Improve the overall experience with proactive status updates.	Enhance project management by mapping processes across various tools, automating status updates, and ensuring real-time data sync.	Orchestrate complex business workflows end-to-end. Integrate multiple instances and automate data flow across all of them. Align with shared business objectives while preserving your unique workflow.	Reduce service time, and ensure clear and accessible proof of service delivery. Improve transparency and efficiency between teams.
License Optimization	Information Consolidation	Cross-Functional Collaboration	Cross-Company Integration

Eliminate the need to manually add users to multiple ITSM tools; establish a seamless connection for enhanced access and cost efficiency.	Keep an overview of all the tasks, distribute work in different systems, report with minimum effort & provide visibility to the management.	Create a great collaboration experience by connecting your work management tools. Make the communication clear, so the results are better and faster.	Manage your integration across multiple service providers, partners, or customers. Create a network of connected companies working towards common business goals.