# \#troubleshooting
**URL:** https://community.exalate.com/tag/troubleshooting/156.md
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## [Clear pending event](https://community.exalate.com/t/clear-pending-event/5054)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 2\
**Last updated:** [November 4, 2024, 7:40am UTC](https://community.exalate.com/t/clear-pending-event/5054 "2024-11-04T07:40:41Z")
Originally asked by Salma Nairi on 14 February 2022 (original question) Hi we are facing a big problem on 5.3 , all new tickers aren’t exalated but update as existing tickets and connected to wrong one we have pendin…
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## [Check data integrity after networking error](https://community.exalate.com/t/check-data-integrity-after-networking-error/4778)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:23am UTC](https://community.exalate.com/t/check-data-integrity-after-networking-error/4778 "2024-11-04T07:23:11Z")
Originally asked by Salma Nairi on 15 July 2021 (original question) Hi my purpose is to have a way to check date in two sides when networking error occurred sometimes, a hole data are not synchronized after networkin…
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## [Sync Issue with JIRA Cloud and Azure DevOps](https://community.exalate.com/t/sync-issue-with-jira-cloud-and-azure-devops/4722)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:19am UTC](https://community.exalate.com/t/sync-issue-with-jira-cloud-and-azure-devops/4722 "2024-11-04T07:19:14Z")
Originally asked by Manvir Heer on 28 May 2021 (original question) I want to sync the story points from Azure Devops to Jira Cloud. How can I know which field is custom field and custom key, and when I should use the v…