# \#synchonization

**URL:** https://community.exalate.com/tag/synchonization/49.md

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## [Change name of the Exalate sync user](https://community.exalate.com/t/change-name-of-the-exalate-sync-user/5622)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 2\
**Last updated:** [November 4, 2024, 8:17am UTC](https://community.exalate.com/t/change-name-of-the-exalate-sync-user/5622 "2024-11-04T08:17:19Z")

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Originally asked by Harold Oconitrillo on 07 November 2023 (original question) Hello, we are looking for a way to change the name of the user being used for synchronization. Currently, it’s labeled “Exalate” we think …

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## [Synching issues on JIRA Cloud](https://community.exalate.com/t/synching-issues-on-jira-cloud/5621)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 8:17am UTC](https://community.exalate.com/t/synching-issues-on-jira-cloud/5621 "2024-11-04T08:17:10Z")

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Originally asked by Harold Oconitrillo on 02 November 2023 (original question) We have a two way synch with one of our customers, both using JIRA Cloud. We have been using this for some months, and it’s mostly been a s…

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## [How to enable JIRA issue sync of history items as comments?](https://community.exalate.com/t/how-to-enable-jira-issue-sync-of-history-items-as-comments/5245)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:53am UTC](https://community.exalate.com/t/how-to-enable-jira-issue-sync-of-history-items-as-comments/5245 "2024-11-04T07:53:02Z")

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Originally asked by Harold Oconitrillo on 27 June 2022 (original question) Hi, we are setting up an issue sync between 2 Jira Cloud instances in which we want to sync assignee comments and history items (= issue attrib…

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## [Connection errors](https://community.exalate.com/t/connection-errors/5108)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:44am UTC](https://community.exalate.com/t/connection-errors/5108 "2024-11-04T07:44:02Z")

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Originally asked by Damian Lowe on 14 March 2022 (original question) My synch for connection to is blocked. See message details: Hence my 2 connections errors: Can you pls assist here on what I should do? Than…