# \#statusmapping **URL:** https://community.exalate.com/tag/statusmapping/15.md [Latest](https://community.exalate.com/latest.md) · [Categories](https://community.exalate.com/categories.md) · [Tags](https://community.exalate.com/tags.md) --- ## [Change Request status not syncing from Jira Cloud to Jira On-Premise (no error shown)](https://community.exalate.com/t/change-request-status-not-syncing-from-jira-cloud-to-jira-on-premise-no-error-shown/8352)
**Author:** [@ashar.iqbal](https://community.exalate.com/u/ashar.iqbal)\ **Replies:** 2\ **Last updated:** [September 3, 2026, 2:42pm UTC](https://community.exalate.com/t/change-request-status-not-syncing-from-jira-cloud-to-jira-on-premise-no-error-shown/8352 "2026-09-03T14:42:44Z")
From Customer: Hi all, We have a Jira Cloud ↔ Jira On-Premise connection set up with Exalate. It syncs Incidents, Service Requests and Change Requests. Incidents and Service Requests have been working fine for a long … --- ## [Jira Status mapping within one instance](https://community.exalate.com/t/jira-status-mapping-within-one-instance/7907)
**Author:** [@eugeniu](https://community.exalate.com/u/eugeniu)\ **Replies:** 10\ **Last updated:** [June 5, 2026, 4:04pm UTC](https://community.exalate.com/t/jira-status-mapping-within-one-instance/7907 "2026-06-05T16:04:11Z")
Hi all, I’m trying to get to the bottom of status mapping and I don’t seem to have any luck. I have a two way sync between 2 Jira projects within the same instance, see below the current status mapping for issue type S… --- ## [Jira status sync issue](https://community.exalate.com/t/jira-status-sync-issue/5427)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\ **Replies:** 1\ **Last updated:** [November 4, 2024, 8:04am UTC](https://community.exalate.com/t/jira-status-sync-issue/5427 "2024-11-04T08:04:12Z")
Originally asked by Support on 02 March 2023 (original question) Hi, I’m experiencing a Jira status sync thrash when synchronizing a newly created issues whose statuses have changed before the first sync completes. I… --- ## [Map Status of project B to custom column on project A fails on initial sync](https://community.exalate.com/t/map-status-of-project-b-to-custom-column-on-project-a-fails-on-initial-sync/5024)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\ **Replies:** 1\ **Last updated:** [November 4, 2024, 7:38am UTC](https://community.exalate.com/t/map-status-of-project-b-to-custom-column-on-project-a-fails-on-initial-sync/5024 "2024-11-04T07:38:52Z")
Originally asked by Destri Weir on 26 January 2022 (original question) Me again! I thought I had this working, but it’s not. I’ll give a lengthier explanation this time. The connection is Support→Engineering. I am try… --- ## [Syncing a system field to a custom field; It is not on the appropriate screen, or unknown error](https://community.exalate.com/t/syncing-a-system-field-to-a-custom-field-it-is-not-on-the-appropriate-screen-or-unknown-error/5018)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\ **Replies:** 2\ **Last updated:** [November 4, 2024, 7:38am UTC](https://community.exalate.com/t/syncing-a-system-field-to-a-custom-field-it-is-not-on-the-appropriate-screen-or-unknown-error/5018 "2024-11-04T07:38:38Z")
Originally asked by Destri Weir on 24 January 2022 (original question) When I attempt to Sync the Status field of one project to a custom field “Engineering” in another (via Jira Cloud, same Jira instance), I get the f… --- ## [How to execute workflow transition with initiator user](https://community.exalate.com/t/how-to-execute-workflow-transition-with-initiator-user/4996)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\ **Replies:** 1\ **Last updated:** [November 4, 2024, 7:37am UTC](https://community.exalate.com/t/how-to-execute-workflow-transition-with-initiator-user/4996 "2024-11-04T07:37:02Z")
Originally asked by Duc on 08 January 2022 (original question) Hi, I would like to ask if it’s possible to execute the status mapping with the user who has initiated it. The status mapping is working but the executer …