# \#servicenow **URL:** https://community.exalate.com/tag/servicenow/29.md [Latest](https://community.exalate.com/latest.md) · [Categories](https://community.exalate.com/categories.md) · [Tags](https://community.exalate.com/tags.md) --- ## [ServiceNow - Version 5.37.0](https://community.exalate.com/t/servicenow-version-5-37-0/8317)
**Author:** [@Albina\_Pasichnyk](https://community.exalate.com/u/Albina_Pasichnyk)\ **Replies:** 0\ **Last updated:** [August 24, 2026, 3:40pm UTC](https://community.exalate.com/t/servicenow-version-5-37-0/8317 "2026-08-24T15:40:36Z")
:loudspeaker: Released for ServiceNow on August 25th, 2026 In this release, we’ve implemented the following: :sparkles: Improvement XLT-7781 - Adapted authentication to the upcoming ServiceNow basic auth restrictions … --- ## [Adding comment to AdditionalComments in ServiceNow - not work log](https://community.exalate.com/t/adding-comment-to-additionalcomments-in-servicenow-not-work-log/8248)
**Author:** [@apaeth](https://community.exalate.com/u/apaeth)\ **Replies:** 4\ **Last updated:** [August 6, 2026, 9:19pm UTC](https://community.exalate.com/t/adding-comment-to-additionalcomments-in-servicenow-not-work-log/8248 "2026-08-06T21:19:09Z")
I’m attempting to add a field from Jira into the AdditionalComments in the ServiceNow ticket. The following code from Aida looks like it should work, but the comment still shows up as a worklog and not an additional comm… --- ## [ServiceNow - Version 5.36.0](https://community.exalate.com/t/servicenow-version-5-36-0/8230)
**Author:** [@Albina\_Pasichnyk](https://community.exalate.com/u/Albina_Pasichnyk)\ **Replies:** 0\ **Last updated:** [July 21, 2026, 1:52pm UTC](https://community.exalate.com/t/servicenow-version-5-36-0/8230 "2026-07-21T13:52:38Z")
:loudspeaker: Released for ServiceNow on July 22nd, 2026 In this release, we’ve implemented the following: :wrench: Bug Fixes XLT-7771, XLT-7670 - Fixed UI issues & consistency :sparkles: Improvement XLT-6988 - Imp… --- ## [ServiceNow - Version 5.34.1](https://community.exalate.com/t/servicenow-version-5-34-1/7986)
**Author:** [@Albina\_Pasichnyk](https://community.exalate.com/u/Albina_Pasichnyk)\ **Replies:** 0\ **Last updated:** [May 12, 2026, 1:36pm UTC](https://community.exalate.com/t/servicenow-version-5-34-1/7986 "2026-05-12T13:36:25Z")
:loudspeaker: HotFix Released for ServiceNow on May 13th, 2026 In this release, we’ve implemented the following: :sparkles: Improvements XLT-7666 - Strengthened authorization checks and execution-context isolation in … --- ## [ServiceNow - Version 5.33.0](https://community.exalate.com/t/servicenow-version-5-33-0/7834)
**Author:** [@Albina\_Pasichnyk](https://community.exalate.com/u/Albina_Pasichnyk)\ **Replies:** 0\ **Last updated:** [March 23, 2026, 12:07pm UTC](https://community.exalate.com/t/servicenow-version-5-33-0/7834 "2026-03-23T12:07:21Z")
:loudspeaker: Released for ServiceNow on March 24th, 2026 In this release, we’ve resolved the following: :wrench: Bug Fixes XLT-7519 - Fixed non-script fields not syncing correctly on local connections :sparkles: Imp… --- ## [ServiceNow - Version 5.31.1](https://community.exalate.com/t/servicenow-version-5-31-1/7686)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [January 29, 2026, 9:48am UTC](https://community.exalate.com/t/servicenow-version-5-31-1/7686 "2026-01-29T09:48:27Z")
:loudspeaker: HotFix Released for ServiceNow on January 29th, 2026 In this release, we’ve resolved the following issue. :lady\_beetle: Bug Fixes XLT-7480 – Prevented status fields from syncing as empty (NULL) values --- ## [ServiceNow - Version 5.31.0](https://community.exalate.com/t/servicenow-version-5-31-0/7683)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [January 27, 2026, 2:16pm UTC](https://community.exalate.com/t/servicenow-version-5-31-0/7683 "2026-01-27T14:16:51Z")
:loudspeaker: Released for ServiceNow on January 28th, 2026 The new Exalate experience is live and available to all users. All the flexibility you expect from Exalate – now with unified management, Test Run, script vers… --- ## [ServiceNow - Version 5.30.0](https://community.exalate.com/t/servicenow-version-5-30-0/7579)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [December 15, 2025, 7:39pm UTC](https://community.exalate.com/t/servicenow-version-5-30-0/7579 "2025-12-15T19:39:13Z")
:loudspeaker: Released for ServiceNow on December 16th, 2025 In this release, we’ve resolved the following issues, implemented improvements. :wrench: Bug Fixes XLT-189 - Fixed duplicate attachment sync events when ad… --- ## [ServiceNow - Version 5.29.0](https://community.exalate.com/t/servicenow-version-5-29-0/7438)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [November 3, 2025, 11:33am UTC](https://community.exalate.com/t/servicenow-version-5-29-0/7438 "2025-11-03T11:33:00Z")
:loudspeaker: Released for ServiceNow on November 4th, 2025 In this release, we’ve resolved the following issues, implemented improvements and happy to announce that Exalate is now compatible with the latest version of S… --- ## [ServiceNow Table API Parameters](https://community.exalate.com/t/servicenow-table-api-parameters/6846)
**Author:** [@steven.foxton](https://community.exalate.com/u/steven.foxton)\ **Replies:** 6\ **Last updated:** [October 23, 2025, 10:04am UTC](https://community.exalate.com/t/servicenow-table-api-parameters/6846 "2025-10-23T10:04:16Z")
Using self hosted snownode docker container to replicate servicenow with Jira. In our use case, some of the fields (e.g. comments) require the URL Parameter “sysparm\_display\_value” to be set to true in order to be visib… --- ## [ServiceNow - Version 5.28.7](https://community.exalate.com/t/servicenow-version-5-28-7/7437)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [October 2, 2025, 12:25pm UTC](https://community.exalate.com/t/servicenow-version-5-28-7/7437 "2025-10-02T12:25:00Z")
:loudspeaker: Patch Released for ServiceNow on October 6th, 2025 In this release, we’ve resolved the following issue and implemented improvements related to SyncRoom: :wrench: Bug Fixes SYN-288- Fixed invitation accep… --- ## [ServiceNow - Version 5.28.0](https://community.exalate.com/t/servicenow-version-5-28-0/7436)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [August 26, 2025, 5:04am UTC](https://community.exalate.com/t/servicenow-version-5-28-0/7436 "2025-08-26T05:04:00Z")
:loudspeaker: Released for ServiceNow on August 27th, 2025 In this release, we’ve resolved the following issue and implemented improvements: :wrench: Bug Fixes XLT-6617 - Resolved issue where license appeared deactiva… --- ## [How to set a "variable" type field (inherited from catalog item) of a requestitem from ServiceNow](https://community.exalate.com/t/how-to-set-a-variable-type-field-inherited-from-catalog-item-of-a-requestitem-from-servicenow/6619)
**Author:** [@Maria\_Camila\_Pena\_Be](https://community.exalate.com/u/Maria_Camila_Pena_Be)\ **Replies:** 2\ **Last updated:** [August 11, 2025, 5:45pm UTC](https://community.exalate.com/t/how-to-set-a-variable-type-field-inherited-from-catalog-item-of-a-requestitem-from-servicenow/6619 "2025-08-11T17:45:28Z")
We currently want to fill out a field from Jira to Snow that was created as a variable in a form that creates a RITM. This field is not a traditional one that is already inert to the RITM., but rather belongs to the form… --- ## [ServiceNow - Version 5.27.0](https://community.exalate.com/t/servicenow-version-5-27-0/7435)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [July 22, 2025, 11:46am UTC](https://community.exalate.com/t/servicenow-version-5-27-0/7435 "2025-07-22T11:46:00Z")
:loudspeaker: Released for ServiceNow on July 23rd, 2025 :bar\_chart: Access Trend Dashboard from the Exalate Console Exalate administrators can now securely access a dedicated trend dashboard directly from the UI. This … --- ## [ServiceNow - Version 5.26.0](https://community.exalate.com/t/servicenow-version-5-26-0/7434)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [July 4, 2025, 6:47pm UTC](https://community.exalate.com/t/servicenow-version-5-26-0/7434 "2025-07-04T18:47:00Z")
:loudspeaker: Released for ServiceNow on June 25th, 2025 In this release, we’ve resolved the following issues and implemented improvement: :wrench: Bug Fixes XLT-6621 - Fixed 404 error when booking a call with an expe… --- ## [ServiceNow - Version 5.20.2](https://community.exalate.com/t/servicenow-version-5-20-2/7427)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [July 3, 2025, 11:07am UTC](https://community.exalate.com/t/servicenow-version-5-20-2/7427 "2025-07-03T11:07:00Z")
:loudspeaker: Released for\*\* ServiceNow on December 19th,\*\*\*\* 2024 In this release, we’ve introduced the Hotfix for the following issue: Bug Fix XLT-6268 - No initial General Settings form on ServiceNow; --- ## [ServiceNow - Version 5.22.0](https://community.exalate.com/t/servicenow-version-5-22-0/7429)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [July 3, 2025, 11:07am UTC](https://community.exalate.com/t/servicenow-version-5-22-0/7429 "2025-07-03T11:07:00Z")
:loudspeaker: Released for ServiceNow on February 18th, 2025 In this release, we’ve resolved the following issues: :wrench: Bug Fixes XLT-6380 - Maintaining a uniform display of the main icons; XLT-6347 - EULA page li… --- ## [ServiceNow - Version 5.23.0](https://community.exalate.com/t/servicenow-version-5-23-0/7430)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [July 3, 2025, 11:07am UTC](https://community.exalate.com/t/servicenow-version-5-23-0/7430 "2025-07-03T11:07:00Z")
:loudspeaker: Released for ServiceNow on March 18th, 2025 In this release, we’ve resolved the following issues and introduced compatibility with ServiceNow Yokohama : :wrench: Bug Fixes XLT-6421 - Updated the arrow di… --- ## [ServiceNow - Version 5.18.0](https://community.exalate.com/t/servicenow-version-5-18-0/7416)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [July 3, 2025, 11:07am UTC](https://community.exalate.com/t/servicenow-version-5-18-0/7416 "2025-07-03T11:07:00Z")
:loudspeaker: Released for ServiceNow\*\*\*\* on October 30,2024 In this release, we’ve resolved the following issues: :wrench: Bug Fixes XLT-6057 - AI assist label is present when initiating Basic connection; XLT-6027 - … --- ## [ServiceNow - Version 5.1.2](https://community.exalate.com/t/servicenow-version-5-1-2/7407)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [July 3, 2025, 11:07am UTC](https://community.exalate.com/t/servicenow-version-5-1-2/7407 "2025-07-03T11:07:00Z")
:loudspeaker: Released for SERVICENOW on Mar 11, 2021 We made various improvements, bug fixes and UI updates :bullseye: In This Release :sparkles: Improvements EXACOMP-943 Improved app performance by reducing the … --- ## [ServiceNow - Version 5.2.7](https://community.exalate.com/t/servicenow-version-5-2-7/7425)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [July 3, 2025, 11:07am UTC](https://community.exalate.com/t/servicenow-version-5-2-7/7425 "2025-07-03T11:07:00Z")
:loudspeaker: Released for SERVICENOW on January 15, 2022 In this release, we’ve added a security fix. :bullseye: In This Release :wrench: Bug Fixes EXACOMP-1647 Security vulnerability for connection invitation. --- ## [ServiceNow - Version 5.20.1](https://community.exalate.com/t/servicenow-version-5-20-1/7426)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [July 3, 2025, 11:07am UTC](https://community.exalate.com/t/servicenow-version-5-20-1/7426 "2025-07-03T11:07:00Z")
:loudspeaker: Released for\*\* ServiceNow on December 17th,\*\*\*\* 2024 In this release, we’ve introduced the following improvements: :sparkles: Improvements XLT-6194 - Full-Screen Mode for Sync Rules Editors with AI Assis… --- ## [ServiceNow - Version 5.2.1](https://community.exalate.com/t/servicenow-version-5-2-1/7419)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [July 3, 2025, 11:07am UTC](https://community.exalate.com/t/servicenow-version-5-2-1/7419 "2025-07-03T11:07:00Z")
:loudspeaker: Released for SERVICENOW on May 27, 2021 In this release, we introduced a new license type - the Free plan license. With this license, you can set up basic synchronization with limited functionality and use … --- ## [ServiceNow - Version 5.1.3](https://community.exalate.com/t/servicenow-version-5-1-3/7408)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [July 3, 2025, 11:07am UTC](https://community.exalate.com/t/servicenow-version-5-1-3/7408 "2025-07-03T11:07:00Z")
:loudspeaker: Released for SERVICENOW on Apr 22, 2021 We added the possibility to sync attachments into ServiceNow staging tables. We also made a bunch of improvements and bug fixes. :bullseye: In This Release … --- ## [ServiceNow - Version 5.17.1](https://community.exalate.com/t/servicenow-version-5-17-1/7415)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [July 3, 2025, 11:07am UTC](https://community.exalate.com/t/servicenow-version-5-17-1/7415 "2025-07-03T11:07:00Z")
:loudspeaker: Released for ServiceNow\*\*\*\* on October 1st,\*\*\*\* 2024 Overview We are excited to announce that Exalate is now fully compatible with the latest version of ServiceNow, Xanadu. This update ensures seamless int… --- ## [ServiceNow - Version 5.2.2](https://community.exalate.com/t/servicenow-version-5-2-2/7420)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [July 3, 2025, 11:07am UTC](https://community.exalate.com/t/servicenow-version-5-2-2/7420 "2025-07-03T11:07:00Z")
:loudspeaker: Released for SERVICENOW on June 07, 2021 In this release, we have added some security-related improvements. --- ## [ServiceNow - Version 5.21.0](https://community.exalate.com/t/servicenow-version-5-21-0/7428)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [July 3, 2025, 11:07am UTC](https://community.exalate.com/t/servicenow-version-5-21-0/7428 "2025-07-03T11:07:00Z")
:loudspeaker: Released for ServiceNow on January 21st, 2025 In this release, we’ve resolved the following issues: :sparkles: Improvements XLT-6234 - Strengthen Sanitization of Groovy Scripts; XLT-6233 - Detect and ren… --- ## [ServiceNow - Version 5.15.0](https://community.exalate.com/t/servicenow-version-5-15-0/7414)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [July 3, 2025, 11:07am UTC](https://community.exalate.com/t/servicenow-version-5-15-0/7414 "2025-07-03T11:07:00Z")
:loudspeaker: Released for ServiceNow\*\*\*\* on August 5,2024 In this release, we’ve resolved the following issues: :locked: Security XLT-4822 - Ability to read and write files to an Exalate node. Andre Antunes from Nvi… --- ## [ServiceNow - Version 5.0.24](https://community.exalate.com/t/servicenow-version-5-0-24/7404)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [July 3, 2025, 11:07am UTC](https://community.exalate.com/t/servicenow-version-5-0-24/7404 "2025-07-03T11:07:00Z")
:loudspeaker: Released for SERVICENOW on Sep 24, 2020 You can now sync up to 1000 entities with the trial license. We also made various UI improvements and bug fixes. :bullseye: In This Release JIRANODE-2978 - You can… --- ## [ServiceNow - Version 5.2.4](https://community.exalate.com/t/servicenow-version-5-2-4/7422)
**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\ **Replies:** 0\ **Last updated:** [July 3, 2025, 11:07am UTC](https://community.exalate.com/t/servicenow-version-5-2-4/7422 "2025-07-03T11:07:00Z")
:loudspeaker: Released for SERVICENOW on July 06, 2021 In this release, we’ve added a possibility to create Bulk Connections with multiple entity types. See the information on how to use Bulk Connect with multiple entity… [Next page](https://community.exalate.com/tag/servicenow/29.md?match_all_tags=true&page=1&tags%5B%5D=servicenow)