# \#portal **URL:** https://community.exalate.com/tag/portal/210.md [Latest](https://community.exalate.com/latest.md) · [Categories](https://community.exalate.com/categories.md) · [Tags](https://community.exalate.com/tags.md) --- ## [Is it possible to change the name of the synchronization user](https://community.exalate.com/t/is-it-possible-to-change-the-name-of-the-synchronization-user/4712)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\ **Replies:** 1\ **Last updated:** [November 4, 2024, 7:18am UTC](https://community.exalate.com/t/is-it-possible-to-change-the-name-of-the-synchronization-user/4712 "2024-11-04T07:18:28Z")
Originally asked by Marko Jesenek on 19 May 2021 (original question) Hello, we have Jira Service Management on Cloud and Jira Software on Server. To connect between instances we’re trying to use your plugin. Our ques…