# \#onpremise-jira-serve

**URL:** https://community.exalate.com/tag/onpremise-jira-serve/147.md

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## [Unable to sync customfield values from Github to Jira](https://community.exalate.com/t/unable-to-sync-customfield-values-from-github-to-jira/5341)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 2\
**Last updated:** [November 4, 2024, 7:58am UTC](https://community.exalate.com/t/unable-to-sync-customfield-values-from-github-to-jira/5341 "2024-11-04T07:58:45Z")

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Originally asked by Varun on 07 November 2022 (original question) Hi Team, We are using Exalate connect option to sync existing Jira issue with existing github issues/PR’s. When we sync with Github we have below scri…

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## [Connecting two private Jira instances](https://community.exalate.com/t/connecting-two-private-jira-instances/4882)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:29am UTC](https://community.exalate.com/t/connecting-two-private-jira-instances/4882 "2024-11-04T07:29:27Z")

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Originally asked by Sam Adeli on 02 October 2021 (original question) Hi, We’re trying two instances of Jira (data center) instances used by two different companies. both instances are behind separate firewalls, thus …

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## [Customer Request Type Synchronization does not work](https://community.exalate.com/t/customer-request-type-synchronization-does-not-work/4385)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 6:53am UTC](https://community.exalate.com/t/customer-request-type-synchronization-does-not-work/4385 "2024-11-04T06:53:06Z")

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Originally asked by Dominik Blum on 12 October 2020 (original question) Hi all, We want to synchronize the customer request type from system A to system B, but instead of setting the new customer request type only the…

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## [iterationPath \> fixVersion \> iterationPath](https://community.exalate.com/t/iterationpath-fixversion-iterationpath/4351)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 6:50am UTC](https://community.exalate.com/t/iterationpath-fixversion-iterationpath/4351 "2024-11-04T06:50:24Z")

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Originally asked by nick watts on 17 September 2020 (original question) Hi, Trying to sync Azure DevOps with Jira Server. Most fields are working, but I can’t get the ‘iteration’ to sync to the ‘fixVersion’ from Azure …

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## [Delete remote issue as part of unexalate](https://community.exalate.com/t/delete-remote-issue-as-part-of-unexalate/4302)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 6:46am UTC](https://community.exalate.com/t/delete-remote-issue-as-part-of-unexalate/4302 "2024-11-04T06:46:15Z")

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Originally asked by last knight on 05 August 2020 (original question) We have two JIRA server systems, one is for internal use and the other one is for partners, sometime we would like to stop synchronizing the issue t…

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## [Set Multi-Level Cascading Select in JIRA Based on Fields in Zendesk](https://community.exalate.com/t/set-multi-level-cascading-select-in-jira-based-on-fields-in-zendesk/4248)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 3\
**Last updated:** [November 4, 2024, 6:41am UTC](https://community.exalate.com/t/set-multi-level-cascading-select-in-jira-based-on-fields-in-zendesk/4248 "2024-11-04T06:41:41Z")

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Originally asked by Spencer Johnson on 09 June 2020 (original question) How do I set a Multi-level cascading select field on jira based on fields in zendesk (even if the zendesk field is broken out into multiple fields…

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## [com.exalate.basic.domain.hubobject.v1.BasicHubOption cannot be cast to com.exalate.api.domain.hubobject.v1\_2.IHubCustomField](https://community.exalate.com/t/com-exalate-basic-domain-hubobject-v1-basichuboption-cannot-be-cast-to-com-exalate-api-domain-hubobject-v1-2-ihubcustomfield/4215)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 6:39am UTC](https://community.exalate.com/t/com-exalate-basic-domain-hubobject-v1-basichuboption-cannot-be-cast-to-com-exalate-api-domain-hubobject-v1-2-ihubcustomfield/4215 "2024-11-04T06:39:26Z")

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Originally asked by Roman on 28 April 2020 (original question) We have received a following error. Status.groovy however is up to date. What need to be done ot resolve this error? com.exalate.api.exception.script.Crea…

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## [How to set Epic link](https://community.exalate.com/t/how-to-set-epic-link/4171)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 6:36am UTC](https://community.exalate.com/t/how-to-set-epic-link/4171 "2024-11-04T06:36:21Z")

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Originally asked by Yogesh Mude on 11 March 2020 (original question) Whenever issue creates in destination Jira server then its sync to source Jira and created. While creating issues to source Jira, I want to set the …

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## [I know that the Exalate server app supports PostgreSQL. But does it also support Oracle 19c?](https://community.exalate.com/t/i-know-that-the-exalate-server-app-supports-postgresql-but-does-it-also-support-oracle-19c/4162)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 6:35am UTC](https://community.exalate.com/t/i-know-that-the-exalate-server-app-supports-postgresql-but-does-it-also-support-oracle-19c/4162 "2024-11-04T06:35:43Z")

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Originally asked by Sebastian Petruschat on 18 February 2020 (original question)

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## [How to handle mentions with accountId in a Cloud to Server sync](https://community.exalate.com/t/how-to-handle-mentions-with-accountid-in-a-cloud-to-server-sync/4071)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 2\
**Last updated:** [November 4, 2024, 6:28am UTC](https://community.exalate.com/t/how-to-handle-mentions-with-accountid-in-a-cloud-to-server-sync/4071 "2024-11-04T06:28:25Z")

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Originally asked by Aggelos Paraskevopoulos on 11 September 2019 (original question) Recent changes in Jira Cloud API related to GDPR (accountId) have impacted the Cloud to Server syncing of comments, in particular how…
