# \#jira-software-cloud
**URL:** https://community.exalate.com/tag/jira-software-cloud/250.md
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## [How can I sync due date between ServiceNow and Jira?](https://community.exalate.com/t/how-can-i-sync-due-date-between-servicenow-and-jira/4953)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:34am UTC](https://community.exalate.com/t/how-can-i-sync-due-date-between-servicenow-and-jira/4953 "2024-11-04T07:34:15Z")
Originally asked by Robert Horan on 25 November 2021 (original question) I am having serious issues trying to sync dates. SN has a field called due\_date that we are trying to sync to due date in Jira. I am getting a …
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## [Where to add scripting for version and custom field synch](https://community.exalate.com/t/where-to-add-scripting-for-version-and-custom-field-synch/4493)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:01am UTC](https://community.exalate.com/t/where-to-add-scripting-for-version-and-custom-field-synch/4493 "2024-11-04T07:01:39Z")
Originally asked by Lorraine Gorman on 08 December 2020 (original question) I’m new to the product and just started working Exalate add-on. My basic use case is that I would like to take a subset of bugs in one projec…
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## [How to fix a transition error](https://community.exalate.com/t/how-to-fix-a-transition-error/4221)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 6:39am UTC](https://community.exalate.com/t/how-to-fix-a-transition-error/4221 "2024-11-04T06:39:44Z")
Originally asked by Roman on 05 May 2020 (original question) This is the error that we have. Any idea on how to fix that? Failing to transition because the transition found by algorithm \`Stop Progress\` is no longer av…
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## [A strange error is being generated](https://community.exalate.com/t/a-strange-error-is-being-generated/4201)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 6:38am UTC](https://community.exalate.com/t/a-strange-error-is-being-generated/4201 "2024-11-04T06:38:26Z")
Originally asked by Roman on 10 April 2020 (original question) While performing a synchronization on Jira Cloud an error is generated saying Field customfield\_10459: Option id 'null' is not valid. What does this mean…
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## [Sync Jira sub-tasks when a parent task is Exalated](https://community.exalate.com/t/sync-jira-sub-tasks-when-a-parent-task-is-exalated/4153)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 2\
**Last updated:** [November 4, 2024, 6:35am UTC](https://community.exalate.com/t/sync-jira-sub-tasks-when-a-parent-task-is-exalated/4153 "2024-11-04T06:35:00Z")
Originally asked by Juan Galeano on 30 January 2020 (original question) In order to save time, it would be great if I could only sync the parent task and in case sub-tasks are created inside, they are automatically syn…
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## [Is there a way to map Jira labels and categories (custom field) between two Jira instances?](https://community.exalate.com/t/is-there-a-way-to-map-jira-labels-and-categories-custom-field-between-two-jira-instances/4075)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 6:28am UTC](https://community.exalate.com/t/is-there-a-way-to-map-jira-labels-and-categories-custom-field-between-two-jira-instances/4075 "2024-11-04T06:28:38Z")
Originally asked by Oliver Robillo on 13 September 2019 (original question) We’re using Jira Software Cloud and Exalate. Is there a way to map labels (built-in field) and categories (custom field) between two Jira inst…