# \#inprogress

**URL:** https://community.exalate.com/tag/inprogress/209.md

[Latest](https://community.exalate.com/latest.md) · [Categories](https://community.exalate.com/categories.md) · [Tags](https://community.exalate.com/tags.md)

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## [How can I use a custom Script rule to sync in-line Images in Comments (Zendesk to Jira)](https://community.exalate.com/t/how-can-i-use-a-custom-script-rule-to-sync-in-line-images-in-comments-zendesk-to-jira/4857)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:27am UTC](https://community.exalate.com/t/how-can-i-use-a-custom-script-rule-to-sync-in-line-images-in-comments-zendesk-to-jira/4857 "2024-11-04T07:27:59Z")

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Originally asked by Michael on 16 September 2021 (original question) Per the title, my use case is for syncing data between Zendesk and Jira. I have gotten description formatting to sync using: replica.description = …

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## [Sync processor changes are not applied](https://community.exalate.com/t/sync-processor-changes-are-not-applied/4717)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:18am UTC](https://community.exalate.com/t/sync-processor-changes-are-not-applied/4717 "2024-11-04T07:18:50Z")

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Originally asked by Kevin Ketchum on 20 May 2021 (original question) I’ve set up a Jira Data Center to Jira Cloud sync which worked at one time (and still works with the original mappings I had set up. However, I am a…

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## [Filter in exalate on ALM End](https://community.exalate.com/t/filter-in-exalate-on-alm-end/4621)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:10am UTC](https://community.exalate.com/t/filter-in-exalate-on-alm-end/4621 "2024-11-04T07:10:48Z")

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Originally asked by SANDEEP ADE on 01 March 2021 (original question) Hi , I need to add a filter in trigger to sync for defects created on after certain date in ALM and also when status is changed to OPEN Appreciate …

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## [Issue deletion](https://community.exalate.com/t/issue-deletion/4541)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 2\
**Last updated:** [November 4, 2024, 7:05am UTC](https://community.exalate.com/t/issue-deletion/4541 "2024-11-04T07:05:12Z")

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Originally asked by user-a4706 on 10 January 2021 (original question) We have ServiceNow and Jira synchronized using Exalate. Is there a way to delete or change issue status in Jira when the issue in ServiceNow gets d…

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## [Logging and debugging errors of JIRA - ServiceNow integration](https://community.exalate.com/t/logging-and-debugging-errors-of-jira-servicenow-integration/4538)

<div class="topic-metadata">

**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:05am UTC](https://community.exalate.com/t/logging-and-debugging-errors-of-jira-servicenow-integration/4538 "2024-11-04T07:05:01Z")

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Originally asked by Andrew on 07 January 2021 (original question) Hello, Please help how can I capture data coming from Jira to SN on SN side, ex. I have in SN incoming script line: incident.assignment\_group = replic…

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## [Post only 1 comment after ticket is resolved/closed](https://community.exalate.com/t/post-only-1-comment-after-ticket-is-resolved-closed/4528)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 2\
**Last updated:** [November 4, 2024, 7:04am UTC](https://community.exalate.com/t/post-only-1-comment-after-ticket-is-resolved-closed/4528 "2024-11-04T07:04:24Z")

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Originally asked by Adriano Mazi on 29 December 2020 (original question) I have a connection between my Jira Server and Jira Service Desk and I was able to create a configuration that will post a comment in the ticket …

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## [Version 5.0.6 : Sprint value is overwried on each update](https://community.exalate.com/t/version-5-0-6-sprint-value-is-overwried-on-each-update/4525)

<div class="topic-metadata">

**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:04am UTC](https://community.exalate.com/t/version-5-0-6-sprint-value-is-overwried-on-each-update/4525 "2024-11-04T07:04:09Z")

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Originally asked by Salma Nairi on 29 December 2020 (original question) Hi with new version 5.0.6, the Sprint value is overwritten to null on each update could you please help us to solve this and can we just sync spri…

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## [Can we sync sprint only as custom field](https://community.exalate.com/t/can-we-sync-sprint-only-as-custom-field/4524)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:04am UTC](https://community.exalate.com/t/can-we-sync-sprint-only-as-custom-field/4524 "2024-11-04T07:04:05Z")

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Originally asked by Salma Nairi on 28 December 2020 (original question) Hi With new version of exalate , can we sync sprint only as custom field ? Now hol Board is synchronized , we need just to synchronise sprint as…

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## [Comment sync challenge(!)](https://community.exalate.com/t/comment-sync-challenge/4523)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:04am UTC](https://community.exalate.com/t/comment-sync-challenge/4523 "2024-11-04T07:04:03Z")

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Originally asked by Howard Kenny on 24 December 2020 (original question) We have different users using Jira Service Desk and Azure DevOps. When comments are added on the JSD side, they get synced to Azure and are added…

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## [EASE-7073 Does the exalate support sync the linked issues in the same project?](https://community.exalate.com/t/ease-7073-does-the-exalate-support-sync-the-linked-issues-in-the-same-project/4521)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:03am UTC](https://community.exalate.com/t/ease-7073-does-the-exalate-support-sync-the-linked-issues-in-the-same-project/4521 "2024-11-04T07:03:47Z")

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Originally asked by Helen Li on 22 December 2020 (original question) Dear sir, I have a use case as below. In the same project, there is a ticket A, then incoming a ticket B. A and B are the same tickets that we say …

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## [How to sync up issuelink between 2 projects?](https://community.exalate.com/t/how-to-sync-up-issuelink-between-2-projects/4509)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:03am UTC](https://community.exalate.com/t/how-to-sync-up-issuelink-between-2-projects/4509 "2024-11-04T07:03:02Z")

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Originally asked by allenhsieh on 16 December 2020 (original question) Hi Guys, I have trouble here that we followed the instruction Exalate told us to write the code on both the sending side and receiving side as att…

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## [Stop Syncing](https://community.exalate.com/t/stop-syncing/4503)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 3\
**Last updated:** [November 4, 2024, 7:02am UTC](https://community.exalate.com/t/stop-syncing/4503 "2024-11-04T07:02:39Z")

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Originally asked by Ziad Qadora on 11 December 2020 (original question) Hello, I have deactivated the connections on both sides of the sync, but wanted to keep the links. Exalate still attempts to sync the changes. …

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## [GitHub to Jira sync - any way to transform Github links to Jira IDs (or links)](https://community.exalate.com/t/github-to-jira-sync-any-way-to-transform-github-links-to-jira-ids-or-links/4502)

<div class="topic-metadata">

**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:02am UTC](https://community.exalate.com/t/github-to-jira-sync-any-way-to-transform-github-links-to-jira-ids-or-links/4502 "2024-11-04T07:02:30Z")

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Originally asked by Daniel Szewczyk on 11 December 2020 (original question) Hello, Is there a way to access the list of all synced tickets with their IDs or links in Exalate and use that list to replace GitHub link/ I…

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## [Creating Jira link for a non-local connection](https://community.exalate.com/t/creating-jira-link-for-a-non-local-connection/4481)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:00am UTC](https://community.exalate.com/t/creating-jira-link-for-a-non-local-connection/4481 "2024-11-04T07:00:38Z")

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Originally asked by Howard Kenny on 01 December 2020 (original question) This guide covers the creation of an epic link when it is a local connection. What should I do if the connection is between Jira Service Desk and…
