# \#fieldmapping

**URL:** https://community.exalate.com/tag/fieldmapping/193.md

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## [After deleting the content of a local field that is synchronized with a mandatory remote field, the error persists, even when the local field is refilled](https://community.exalate.com/t/after-deleting-the-content-of-a-local-field-that-is-synchronized-with-a-mandatory-remote-field-the-error-persists-even-when-the-local-field-is-refilled/6043)

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**Author:** [@German\_Lesch](https://community.exalate.com/u/German_Lesch)\
**Replies:** 1\
**Last updated:** [December 13, 2024, 8:29pm UTC](https://community.exalate.com/t/after-deleting-the-content-of-a-local-field-that-is-synchronized-with-a-mandatory-remote-field-the-error-persists-even-when-the-local-field-is-refilled/6043 "2024-12-13T20:29:02Z")

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Hello, I would like to report an issue that is blocking ticket synchronization in our project. Here’s how to reproduce the problem: Steps to Reproduce: Establish synchronization between two tickets. Attempt to delete…

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## [How to sync users fields from ZenDesk to Jira](https://community.exalate.com/t/how-to-sync-users-fields-from-zendesk-to-jira/4829)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 0\
**Last updated:** [November 4, 2024, 7:26am UTC](https://community.exalate.com/t/how-to-sync-users-fields-from-zendesk-to-jira/4829 "2024-11-04T07:26:31Z")

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Originally asked by Pablo Serra on 26 August 2021 (original question) Hi, We have a connection between ZenDesk and JIRA and we are having some issues syncing the assignees. The assignee field on Jira is not taking the…

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## [Visual mode: sync assignees](https://community.exalate.com/t/visual-mode-sync-assignees/4564)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:06am UTC](https://community.exalate.com/t/visual-mode-sync-assignees/4564 "2024-11-04T07:06:44Z")

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Originally asked by Francis Martens (Exalate) on 20 January 2021 (original question) Exalate has been setup using the visual mode to sync Jira and Azure DevOps. The assignee of a task isn’t being synced (in neither di…

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## [How to set close code in SNOW according to specific Jira canceled reason](https://community.exalate.com/t/how-to-set-close-code-in-snow-according-to-specific-jira-canceled-reason/4326)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 6:48am UTC](https://community.exalate.com/t/how-to-set-close-code-in-snow-according-to-specific-jira-canceled-reason/4326 "2024-11-04T06:48:28Z")

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Originally asked by Anshuman Bakshi on 27 August 2020 (original question) Hi, We are trying to set value for close code field in SNOW whose value depends on value of field Cancelation reason in JIRA. for example: if i…

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## [Jira to ServiceNow field Mapping and configuration](https://community.exalate.com/t/jira-to-servicenow-field-mapping-and-configuration/4318)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 4\
**Last updated:** [November 4, 2024, 6:47am UTC](https://community.exalate.com/t/jira-to-servicenow-field-mapping-and-configuration/4318 "2024-11-04T06:47:41Z")

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Originally asked by Anshuman Bakshi on 20 August 2020 (original question) State Mapping.xlsx (old community) Hi Everyone, I am working on Jira to snow integration and I am facing below challenges,Please help me out …