# \#duplicate

**URL:** https://community.exalate.com/tag/duplicate/123.md

[Latest](https://community.exalate.com/latest.md) · [Categories](https://community.exalate.com/categories.md) · [Tags](https://community.exalate.com/tags.md)

---

## [Attachements from ServiceNowshow up twice in Zendesk tickets](https://community.exalate.com/t/attachements-from-servicenowshow-up-twice-in-zendesk-tickets/5263)

<div class="topic-metadata">

**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:54am UTC](https://community.exalate.com/t/attachements-from-servicenowshow-up-twice-in-zendesk-tickets/5263 "2024-11-04T07:54:21Z")

</div>

Originally asked by Champ Yarbrough on 27 July 2022 (original question) When some is attached to a ServiceNow Ticket it is sent to Zendesk 2x’s and show’s up twice conscutivelly in the Zendesk ticket. This happens with…

---

## [How to avoid duplicate comments?](https://community.exalate.com/t/how-to-avoid-duplicate-comments/5048)

<div class="topic-metadata">

**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 0\
**Last updated:** [November 4, 2024, 7:40am UTC](https://community.exalate.com/t/how-to-avoid-duplicate-comments/5048 "2024-11-04T07:40:10Z")

</div>

Originally asked by Jozsef Lehocz on 10 February 2022 (original question) Hello, Comments are duplicated by synchronization between JIRA Service Desk (server) and JIRA Software server in both directions using script c…