# \#devops

**URL:** https://community.exalate.com/tag/devops/59.md

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## [DevOps \> Jira Attachments](https://community.exalate.com/t/devops-jira-attachments/4369)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 18\
**Last updated:** [August 12, 2026, 7:27am UTC](https://community.exalate.com/t/devops-jira-attachments/4369 "2026-08-12T07:27:13Z")

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Originally asked by nick watts on 25 September 2020 (original question) Hi Jira \> DevOps integration = Images attached to comments sync across and appear in the links tab. DevOps \> Jira integration = images do not sy…

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## [How make a mention in sync Jira-Devops](https://community.exalate.com/t/how-make-a-mention-in-sync-jira-devops/5739)

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**Author:** [@AnselmoSanchez](https://community.exalate.com/u/AnselmoSanchez)\
**Replies:** 4\
**Last updated:** [November 19, 2024, 9:55am UTC](https://community.exalate.com/t/how-make-a-mention-in-sync-jira-devops/5739 "2024-11-19T09:55:51Z")

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Hi, We have a sync with Jira+Devops working fine but i would like to add a mention after some updates in Devops to ensure users are noticed. I used: workItem.comments = commentHelper.addComment(“name of group”,issu…

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## [Exalate in Jira Product Discovery](https://community.exalate.com/t/exalate-in-jira-product-discovery/5587)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 8:14am UTC](https://community.exalate.com/t/exalate-in-jira-product-discovery/5587 "2024-11-04T08:14:49Z")

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Originally asked by Tibor Molnar on 22 September 2023 (original question) I am trying to set up Excalate in Jira Product Discovery to manually push ideas into Azure DevOps. I can set up the connector, but I see no opti…

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## [Many Zendesk Tickets To One Devops WorkItem](https://community.exalate.com/t/many-zendesk-tickets-to-one-devops-workitem/5205)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:49am UTC](https://community.exalate.com/t/many-zendesk-tickets-to-one-devops-workitem/5205 "2024-11-04T07:49:52Z")

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Originally asked by Mathieu Lepoutre on 11 May 2022 (original question) How can I assign multiple support tickets which are created in Zendesk, to a single ticket in Azure Devops?

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## [Unable to determine parent record with getLocalIssueKeyFromRemoteId() with SNow](https://community.exalate.com/t/unable-to-determine-parent-record-with-getlocalissuekeyfromremoteid-with-snow/4942)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 0\
**Last updated:** [November 4, 2024, 7:33am UTC](https://community.exalate.com/t/unable-to-determine-parent-record-with-getlocalissuekeyfromremoteid-with-snow/4942 "2024-11-04T07:33:32Z")

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Originally asked by Jack Handy on 11 November 2021 (original question) I am integrating ServiceNow and ADO so the Project Owners/Managers and the developers can share some information back and forth in their chosen too…

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## [Unable to sync (via script connection) custom field in Jira to custom field in DevOps](https://community.exalate.com/t/unable-to-sync-via-script-connection-custom-field-in-jira-to-custom-field-in-devops/4723)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 3\
**Last updated:** [November 4, 2024, 7:19am UTC](https://community.exalate.com/t/unable-to-sync-via-script-connection-custom-field-in-jira-to-custom-field-in-devops/4723 "2024-11-04T07:19:24Z")

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Originally asked by Rosie Dias on 28 May 2021 (original question) I have a two-way sync enabled via the “Script” between Jira Server & Azure DevOps, and I am unable to sync a custom field from Jira to a custom field in…

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## [I have a two-way sync enabled via the "Script" mode and I am successful in passing all fields except one: the DevOps Work Item key back to Jira](https://community.exalate.com/t/i-have-a-two-way-sync-enabled-via-the-script-mode-and-i-am-successful-in-passing-all-fields-except-one-the-devops-work-item-key-back-to-jira/4720)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:19am UTC](https://community.exalate.com/t/i-have-a-two-way-sync-enabled-via-the-script-mode-and-i-am-successful-in-passing-all-fields-except-one-the-devops-work-item-key-back-to-jira/4720 "2024-11-04T07:19:05Z")

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Originally asked by Rosie Dias on 26 May 2021 (original question) Hi I have a two-way sync enabled via the “Script” mode and I am successful in passing all fields except one: the DevOps Work Item key back to Jira. Som…

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## [Jira to Azure DevOps Description formatting script nt working](https://community.exalate.com/t/jira-to-azure-devops-description-formatting-script-nt-working/4681)

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**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 7:16am UTC](https://community.exalate.com/t/jira-to-azure-devops-description-formatting-script-nt-working/4681 "2024-11-04T07:16:11Z")

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Originally asked by John Muff on 20 April 2021 (original question) I’m linking Jira Helpdesk Cloud to Azure DevOps. The link works ok until I add some script to format the Description field from Jira - so it doesn’t l…
