# \#api **URL:** https://community.exalate.com/tag/api/35.md [Latest](https://community.exalate.com/latest.md) · [Categories](https://community.exalate.com/categories.md) · [Tags](https://community.exalate.com/tags.md) --- ## [How to Synchronize Remote Entities to Zendesk Organizations](https://community.exalate.com/t/how-to-synchronize-remote-entities-to-zendesk-organizations/8313)
**Author:** [@Javier](https://community.exalate.com/u/Javier)\ **Replies:** 0\ **Last updated:** [August 21, 2026, 10:04pm UTC](https://community.exalate.com/t/how-to-synchronize-remote-entities-to-zendesk-organizations/8313 "2026-08-21T22:04:31Z")
This example shows how to create or update a Zendesk Organization based on an entity synchronized through Exalate. In this case, we are synchronizing a Salesforce Account → Zendesk Organization. The same approach can be… --- ## [Nable to retrieve Table Grid values via API and include them in email notifications (JSM Cloud)](https://community.exalate.com/t/nable-to-retrieve-table-grid-values-via-api-and-include-them-in-email-notifications-jsm-cloud/7857)
**Author:** [@Leonardo](https://community.exalate.com/u/Leonardo)\ **Replies:** 2\ **Last updated:** [July 13, 2026, 9:37am UTC](https://community.exalate.com/t/nable-to-retrieve-table-grid-values-via-api-and-include-them-in-email-notifications-jsm-cloud/7857 "2026-07-13T09:37:46Z")
Hello, I am trying to retrieve Table Grid data via API in Jira Service Management Cloud and include these values in email notifications, but I have not been successful so far. I would appreciate your guidance on how to … --- ## [Python Automation Tool for Exalate API: Bulk Sync, Lookups, Scheduling & More](https://community.exalate.com/t/python-automation-tool-for-exalate-api-bulk-sync-lookups-scheduling-more/7871)
**Author:** [@Christophe\_De\_Beule](https://community.exalate.com/u/Christophe_De_Beule)\ **Replies:** 1\ **Last updated:** [April 2, 2026, 11:32pm UTC](https://community.exalate.com/t/python-automation-tool-for-exalate-api-bulk-sync-lookups-scheduling-more/7871 "2026-04-02T23:32:15Z")
Overview This Python tool allows you to interact with your Exalate node or instance (Jira, Zendesk, Salesforce, Azure DevOps, ServiceNow, etc.) to: Query Exalate endpoints (e.g. connections) Automatically trigger daily… --- ## [Jira Cloud to Jira Cloud: How to sync forms and playbooks?](https://community.exalate.com/t/jira-cloud-to-jira-cloud-how-to-sync-forms-and-playbooks/7720)
**Author:** [@Stian](https://community.exalate.com/u/Stian)\ **Replies:** 3\ **Last updated:** [February 20, 2026, 8:27am UTC](https://community.exalate.com/t/jira-cloud-to-jira-cloud-how-to-sync-forms-and-playbooks/7720 "2026-02-20T08:27:24Z")
Hi, We want to sync forms and playbooks that has been attached to a ticket from one Jira Cloud instance to another, but we are not sure if this is supported? These things does not seem to be exposed within the jira tick… --- ## [getLocalIssueKeyFromRemoteId workaround SNOW -\> Jira Cloud](https://community.exalate.com/t/getlocalissuekeyfromremoteid-workaround-snow-jira-cloud/5664)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\ **Replies:** 1\ **Last updated:** [November 4, 2024, 8:20am UTC](https://community.exalate.com/t/getlocalissuekeyfromremoteid-workaround-snow-jira-cloud/5664 "2024-11-04T08:20:20Z")
Originally asked by Javier Pozuelo on 12 April 2024 (original question) The getLocalIssueKeyFromRemoteId method does require a numeric ID as a parameter, so passing a non-numeric string like ServiceNow’s sys\_id would n… --- ## [API Request function is not working in Servicenow](https://community.exalate.com/t/api-request-function-is-not-working-in-servicenow/5604)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\ **Replies:** 1\ **Last updated:** [November 4, 2024, 8:15am UTC](https://community.exalate.com/t/api-request-function-is-not-working-in-servicenow/5604 "2024-11-04T08:15:58Z")
Originally asked by Harold Oconitrillo on 09 October 2023 (original question) Hi Team, We have to update the data with the import set table. while trying to access the via api request http client post method its not w… --- ## [Can we access the information on the remote issues tab in Jira?](https://community.exalate.com/t/can-we-access-the-information-on-the-remote-issues-tab-in-jira/5434)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\ **Replies:** 1\ **Last updated:** [November 4, 2024, 8:04am UTC](https://community.exalate.com/t/can-we-access-the-information-on-the-remote-issues-tab-in-jira/5434 "2024-11-04T08:04:35Z")
Originally asked by Jillani Fazal on 08 March 2023 (original question) In Jira on-premise, within each issue we have access to an Exalate “remote issues” tab, with information from the remote issue that is synchronized… --- ## [Create a customer monitor to check the status of the connection](https://community.exalate.com/t/create-a-customer-monitor-to-check-the-status-of-the-connection/5343)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\ **Replies:** 1\ **Last updated:** [November 4, 2024, 7:58am UTC](https://community.exalate.com/t/create-a-customer-monitor-to-check-the-status-of-the-connection/5343 "2024-11-04T07:58:54Z")
Originally asked by Jillani Fazal on 08 November 2022 (original question) Can we get the connection status like it is active or inactive by using customer monitor. Ex: In the below screenshot the connection status is … --- ## [REST endpoint for monitoring access needs admin rights](https://community.exalate.com/t/rest-endpoint-for-monitoring-access-needs-admin-rights/5125)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\ **Replies:** 1\ **Last updated:** [November 4, 2024, 7:45am UTC](https://community.exalate.com/t/rest-endpoint-for-monitoring-access-needs-admin-rights/5125 "2024-11-04T07:45:03Z")
Originally asked by Harold Oconitrillo on 21 March 2022 (original question) We try to configure monitoring for sync state as per https://docs.idalko.com/exalate/display/ED/Using+REST+API+for+monitoring+purposes on a s… --- ## [Updating Exalate script by API](https://community.exalate.com/t/updating-exalate-script-by-api/4789)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\ **Replies:** 0\ **Last updated:** [November 4, 2024, 7:23am UTC](https://community.exalate.com/t/updating-exalate-script-by-api/4789 "2024-11-04T07:23:57Z")
Originally asked by Shir Goldberg on 27 July 2021 (original question) We use Exalate to sync between Jira Cloud and GitHub. We store our Exalate scripts in a git repo so they can be safely maintained and tested. Curren… --- ## [Trigger Exalate through Rest API](https://community.exalate.com/t/trigger-exalate-through-rest-api/4582)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\ **Replies:** 1\ **Last updated:** [November 4, 2024, 7:07am UTC](https://community.exalate.com/t/trigger-exalate-through-rest-api/4582 "2024-11-04T07:07:47Z")
Originally asked by Ramzi Ben Khedhiri on 01 February 2021 (original question) Hello, I am implementing Cucumber tests to check the Jira workflows of 2 Jira instances every time something changes. For the completion … --- ## [Exalate API](https://community.exalate.com/t/exalate-api/4051)
**Author:** [@xl8bot](https://community.exalate.com/u/xl8bot)\ **Replies:** 3\ **Last updated:** [November 4, 2024, 6:25am UTC](https://community.exalate.com/t/exalate-api/4051 "2024-11-04T06:25:23Z")
Originally asked by Kārlis Rozenbergs on 26 August 2019 (original question) Hello, Is there any documentation available about REST API methods available for Exalate add-on? For example: GET method to get all sync er…