# Using dedicated Jira account for sync'ing

**URL:** <https://community.exalate.com/t/using-dedicated-jira-account-for-syncing/4573>\
**Category:** General Questions\
**Tags:** onpremise-jira, cloud-jira, migrated\_question, mari\
**Created:** [November 4, 2024, 7:07am UTC](https://community.exalate.com/t/using-dedicated-jira-account-for-syncing/4573 "2024-11-04T07:07:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Post date:** [November 4, 2024, 7:07am UTC](https://community.exalate.com/t/using-dedicated-jira-account-for-syncing/4573/1 "2024-11-04T07:07:14Z")

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_Originally asked by Christopher Snyder on 25 January 2021 [(original question)](https://oldcommunity.exalate.com/questions/20124690)_

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What is the recommended account for establishing the connection between Jira Server and Jira Cloud for synchronization? I am hesitant to use the application admin account, and thinking to create an account dedicated for just the purpose of synchronizing.

Any guidance, lessons learned appreciated.

thanks,

Chris

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**Author:** ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Post date:** [November 4, 2024, 7:07am UTC](https://community.exalate.com/t/using-dedicated-jira-account-for-syncing/4573/2 "2024-11-04T07:07:15Z")

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_Answer by Mariia Horbatiuk on 12 February 2021_

Hello Christopher,

Do you mean the proxy user? Here are the recommendations for the setup: [https://docs.idalko.com/exalate/x/HIA7](https://docs.idalko.com/exalate/x/HIA7).

Please note that the user should have admin rights to be able to install Exalate and apply the changes to issues synced.

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