# Unable to Install Exalate Trail version at zure DevOps instance. The erro message says 500 internal Server Error

**URL:** <https://community.exalate.com/t/unable-to-install-exalate-trail-version-at-zure-devops-instance-the-erro-message-says-500-internal-server-error/5444>\
**Category:** General Questions\
**Tags:** usecase, migrated\_question\
**Created:** [November 4, 2024, 8:05am UTC](https://community.exalate.com/t/unable-to-install-exalate-trail-version-at-zure-devops-instance-the-erro-message-says-500-internal-server-error/5444 "2024-11-04T08:05:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Post date:** [November 4, 2024, 8:05am UTC](https://community.exalate.com/t/unable-to-install-exalate-trail-version-at-zure-devops-instance-the-erro-message-says-500-internal-server-error/5444/1 "2024-11-04T08:05:02Z")

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_Originally asked by Jasmine Perera on 16 March 2023 [(original question)](https://oldcommunity.exalate.com/questions/58500205)_

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<div class="post-metadata">

**Author:** ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Post date:** [November 4, 2024, 8:05am UTC](https://community.exalate.com/t/unable-to-install-exalate-trail-version-at-zure-devops-instance-the-erro-message-says-500-internal-server-error/5444/2 "2024-11-04T08:05:03Z")

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_Answer by M. Ashar Iqbal on 16 March 2023_

Hi Jasmine Perera ,

Thank you for posting the problem here as well as opening a Support ticket.

I will be working on this problem through the Support ticket.

Regards,

Ashar

Support Engineer

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