# Sync Zendesk requestor username to Jira custom field

**URL:** <https://community.exalate.com/t/sync-zendesk-requestor-username-to-jira-custom-field/4353>\
**Category:** General Questions\
**Tags:** zendesk, jira, migrated\_question\
**Created:** [November 4, 2024, 6:50am UTC](https://community.exalate.com/t/sync-zendesk-requestor-username-to-jira-custom-field/4353 "2024-11-04T06:50:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Post date:** [November 4, 2024, 6:50am UTC](https://community.exalate.com/t/sync-zendesk-requestor-username-to-jira-custom-field/4353/1 "2024-11-04T06:50:29Z")

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_Originally asked by Christos Katsivas on 18 September 2020 [(original question)](https://oldcommunity.exalate.com/questions/11342753)_

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I would like to ask you, how can i to sync the requester username from Zendesk to Jira in the text custom field.

Thank you

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<div class="post-metadata">

**Author:** ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Post date:** [November 4, 2024, 6:50am UTC](https://community.exalate.com/t/sync-zendesk-requestor-username-to-jira-custom-field/4353/2 "2024-11-04T06:50:30Z")

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_Answer by André Leroy-Beaulieu Castro on 18 September 2020_

Hi Christos!

Zendesk Outgoing Script:

```auto
replica.reporter = issue.reporter

```

Jira Incoming Script:

```auto
//Change "Text Field" to the actual name of your field
issue.customFields."Text Field"?.value = replica.reporter?.username

```

Thanks!

André

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