# Sync "Story point estimate value" in jira server

**URL:** <https://community.exalate.com/t/sync-story-point-estimate-value-in-jira-server/4858>\
**Category:** General Questions\
**Tags:** onpremise-jira, exalate, cloud-jira, migrated\_question\
**Created:** [November 4, 2024, 7:28am UTC](https://community.exalate.com/t/sync-story-point-estimate-value-in-jira-server/4858 "2024-11-04T07:28:05Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Post date:** [November 4, 2024, 7:28am UTC](https://community.exalate.com/t/sync-story-point-estimate-value-in-jira-server/4858/1 "2024-11-04T07:28:05Z")

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_Originally asked by Vinay on 16 September 2021 [(original question)](https://oldcommunity.exalate.com/questions/37552399)_

* * *

We are syncing the date from Jira cloud to Jira server

Jira cloud custom field type: Story point estimate value

Jira server custom field type: Number

- Seems like it is not compatible. What is the compatible custom field in Jira server for “Story point estimate value” custom field

* * *

#### Comments:

> **Ariel Aguilar commented on 22 September 2021**
>
> > Hi Vinay,
> 
> When you say it is not working, or it is not compatible, can you please elaborate on what have you tried which did not work?

> **Vinay commented on 23 September 2021**
>
> > Hi Ariel,
> 
> issue.customFields.“Story Points”.value = replica.customFields.“Story point estimate”.value
> 
> I used above syntax to sync “Story point estimate” from Jira cloud to “Story Points” in Jira server
> 
> I’m getting below error
> 
> Exalate has problems while trying to create an issue in this Jira. Details: Error occurred while creating issue. This could be due to a plugin being incompatible with this version of JIRA. For more details please consult the logs, and see: [http://confluence.atlassian.com/x/3McB](http://confluence.atlassian.com/x/3McB) - com.google.gson.JsonPrimitive cannot be cast to java.lang.Double

> **Ariel Aguilar commented on 27 September 2021**
>
> > Hi Vinay,
> 
> May I know what did you use for the Outgoing script in Jira Cloud? Then, on Jira server if you take a look on Entity sync status, and you look for “Show remote replica” are you able to see any value on the payload for the “Story point estimate” custom field?
> 
> Kind regards,
> 
> Ariel

> **Vinay commented on 28 September 2021**
>
> > Hi Ariel Aguilar ,
> 
> Outgoing script : replica.customFields.“Story point estimate” = issue.customFields.“Story point estimate”
> 
> Payload Value :
> 
> ```auto
> "Story point estimate": {
> "id": 10606,
> "name": "Story point estimate",
> "uid": "10606",
> "type": "UNHANDLED",
> "value": 2
> },  
>   
>   
> Error Details :  
>   
> 
> ```
> 
> ### Error Type:
> 
> ```auto
>   
> Issue Tracker Error
> 
> ```
> 
> ### Error Creation Time:
> 
> ```auto
>   
> 2021-09-28 03:54:13.823
> 
> ```
> 
> ### Error Detail Message:
> 
> ```auto
>   
> Exalate has problems while trying to create an issue in this Jira. Details: Error occurred while creating issue. This could be due to a plugin being incompatible with this version of JIRA. For more details please consult the logs, and see: <http://confluence.atlassian.com/x/3McB> - com.google.gson.JsonPrimitive cannot be cast to java.lang.Double
> 
> ```
> 
> ### Error Stack Trace
> 
> com.exalate.api.exception.IssueTrackerException: Exalate has problems while trying to create an issue in this Jira. Details: Error occurred while creating issue. This could be due to a plugin being incompatible with this version of JIRA. For more details please consult the logs, and see: [http://confluence.atlassian.com/x/3McB](http://confluence.atlassian.com/x/3McB) - com.google.gson.JsonPrimitive cannot be cast to java.lang.Double at com.exalate.node.compatibility.CompatibilityService.createIssueObject(CompatibilityService.java:657) at com.exalate.node.hubobject.v1\_4.NodeHubIssueHelper.createIssue(NodeHubIssueHelper.java:625) at com.exalate.node.hubobject.v1\_4.NodeHubIssueHelper.createIssueWith(NodeHubIssueHelper.java:523) at com.exalate.compatibility.HubObjectHelperAdapter.createNodeIssueWith(HubObjectHelperAdapter.java:42) at com.exalate.hubobject.v1\_2.HubObjectHelper.createNodeIssueWith(HubObjectHelper.java:325) at com.exalate.processor.jira.JiraCreateIssueProcessor.applyProcessorResult(JiraCreateIssueProcessor.java:412) at com.exalate.processor.jira.JiraCreateIssueProcessor.applyProcessorResult(JiraCreateIssueProcessor.java:388) at com.exalate.processor.jira.JiraCreateIssueProcessor.createIssue(JiraCreateIssueProcessor.java:204) at com.exalate.replication.request.CreateIssueSyncRequestState.transition(CreateIssueSyncRequestState.java:81) at com.exalate.replication.request.CreateIssueSyncRequestState.transition(CreateIssueSyncRequestState.java:28) at [com.exalate.replication.in](http://com.exalate.replication.in).RequestProcessorService.processSyncRequest(RequestProcessorService.java:320) at [com.exalate.replication.in](http://com.exalate.replication.in).RequestProcessorService.processSyncRequestsForIssue(RequestProcessorService.java:190) at [com.exalate.replication.in](http://com.exalate.replication.in).RequestProcessorService.processSyncRequests(RequestProcessorService.java:127) at [com.exalate.replication.in](http://com.exalate.replication.in).RequestWorker$1.run(RequestWorker.java:83) at com.exalate.node.util.concurrent.ClusteredSensitiveExecutorService.lambda$executeHandlingLocks$0(ClusteredSensitiveExecutorService.java:31) at com.exalate.node.util.concurrent.ClusteredSensitiveExecutorService.executeHandlingLocks(ClusteredSensitiveExecutorService.java:46) at com.exalate.node.util.concurrent.ClusteredSensitiveExecutorService.executeHandlingLocks(ClusteredSensitiveExecutorService.java:29) at [com.exalate.replication.in](http://com.exalate.replication.in).RequestWorker.run(RequestWorker.java:72) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:180) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:294) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) Caused by: com.atlassian.jira.exception.CreateException: com.atlassian.jira.workflow.WorkflowException: Error occurred while creating issue. This could be due to a plugin being incompatible with this version of JIRA. For more details please consult the logs, and see: [http://confluence.atlassian.com/x/3McB](http://confluence.atlassian.com/x/3McB) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:522) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssueObject(DefaultIssueManager.java:616) at com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssueObject(RequestCachingIssueManager.java:212) at sun.reflect.GeneratedMethodAccessor4494.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy309.createIssueObject(Unknown Source) at sun.reflect.GeneratedMethodAccessor4494.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:131) at com.sun.proxy.$Proxy309.createIssueObject(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.exalate.util.reflection.ReflectionUtils.invokeMethod(ReflectionUtils.java:102) at com.exalate.node.compatibility.CompatibilityService.createIssueObject(CompatibilityService.java:642) … 24 more Caused by: com.atlassian.jira.workflow.WorkflowException: Error occurred while creating issue. This could be due to a plugin being incompatible with this version of JIRA. For more details please consult the logs, and see: [http://confluence.atlassian.com/x/3McB](http://confluence.atlassian.com/x/3McB) at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:778) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:513) … 42 more Caused by: java.lang.ClassCastException: com.google.gson.JsonPrimitive cannot be cast to java.lang.Double at com.atlassian.jira.issue.customfields.impl.NumberCFType.getDbValueFromObject(NumberCFType.java:46) at com.atlassian.jira.issue.customfields.impl.AbstractSingleFieldType.createValue(AbstractSingleFieldType.java:144) at com.atlassian.jira.issue.fields.ImmutableCustomField.createValue(ImmutableCustomField.java:693) at com.atlassian.jira.workflow.function.issue.IssueCreateFunction.execute(IssueCreateFunction.java:84) at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014) at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407) at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:606) at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:754) … 43 more

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**Author:** ![Majid](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/majid/32/343_2.png) [@Majid](https://community.exalate.com/u/Majid)\
**Post date:** [December 4, 2024, 9:45am UTC](https://community.exalate.com/t/sync-story-point-estimate-value-in-jira-server/4858/2 "2024-12-04T09:45:14Z")

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