# Sync issue start date

**URL:** <https://community.exalate.com/t/sync-issue-start-date/4244>\
**Category:** General Questions\
**Tags:** cloud-jira, migrated\_question\
**Created:** [November 4, 2024, 6:41am UTC](https://community.exalate.com/t/sync-issue-start-date/4244 "2024-11-04T06:41:17Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Post date:** [November 4, 2024, 6:41am UTC](https://community.exalate.com/t/sync-issue-start-date/4244/1 "2024-11-04T06:41:17Z")

</div>

_Originally asked by Piotr Kurpik on 09 June 2020 [(original question)](https://oldcommunity.exalate.com/questions/11339787)_

* * *

Hi,  
according to [https://docs.idalko.com/exalate/display/ED/Issue\+object](https://docs.idalko.com/exalate/display/ED/Issue%5C+object) it is possible to sync due date. Is this somehow also possible to sync start date of the issue? This would be really helpful for epics used for roadmaps.

Thanks in advanceSource: [Jira Cloud](https://oldcommunity.exalate.com/pages/viewpage.action?pageId=3703235)_(old community)_

* * *

#### Comments:

> **Juan Grases commented on 09 June 2020**
>
> > Hi! With start date you mean the creation date of the issue or is rather a Custom Field of type Date with name “Start Date”?

---

<div class="post-metadata">

**Author:** ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Post date:** [November 4, 2024, 6:41am UTC](https://community.exalate.com/t/sync-issue-start-date/4244/2 "2024-11-04T06:41:25Z")

</div>

_Answer by Piotr Kurpik on 16 June 2020_

Hi,

I mean this field visible as “created by Jira”. It’s definitely not creation date, but I don’t think it’s custom field as well. After your question I tried with

> replica.customFields.start = issue.customFields.“Start Date”

but unsucesfully.

 ![](https://europe1.discourse-cdn.com/flex018/uploads/exalate1/original/1X/a08edecd3583059ff670db13310ddcbb131425bd.png)

* * *

#### Comments:

> **Francis Martens (Exalate) commented on 16 June 2020**
>
> > - OK - it looks like a Jira Cloud? Can you confirm
> 
> - Can you check if there are multiple start date custom fields?

> **Juan Grases commented on 16 June 2020**
>
> > Hi! Unfortunately the fields Start date from next gen projects are not currently supported. Could you open a ticket in [support.idalko.com](http://support.idalko.com) so we can properly pass the request to the development team?
> 
> Thanks,
> 
> Juan

> **Piotr Kurpik commented on 16 June 2020**
>
> > I did create one [https://support.idalko.com/servicedesk/customer/portal/8/EASE-4982](https://support.idalko.com/servicedesk/customer/portal/8/EASE-4982)