# Servicenow - Version 5.16.0

**URL:** <https://community.exalate.com/t/servicenow-version-5-16-0/7469>\
**Category:** Service Now\
**Tags:** servicenow, release-notes, v5-16-0\
**Created:** [July 3, 2025, 11:07am UTC](https://community.exalate.com/t/servicenow-version-5-16-0/7469 "2025-07-03T11:07:00Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![release\_manager](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/release_manager/32/646_2.png) [@release\_manager](https://community.exalate.com/u/release_manager)\
**Post date:** [July 3, 2025, 11:07am UTC](https://community.exalate.com/t/servicenow-version-5-16-0/7469/1 "2025-07-03T11:07:00Z")

</div>

## 📢 Released for Servicenow\*\*\*\* on September 12,2024

* * *

#### **AI-Generated Scripts Based on User Prompts**

We’re excited to introduce a powerful new feature in Exalate!  
Now, you can generate scripts effortlessly using AI technology. With AI-Generated Scripts, users can create custom sync scripts by simply providing a prompt. This feature streamlines the script creation process, reduces manual coding efforts, and offers quicker, smarter script generation tailored to your needs. Whether you’re a beginner or an advanced user, this new AI tool simplifies customization, allowing you to focus more on optimising your workflow.

#### **Key Benefits** :

- Faster script generation based on your input.
- Reduced manual coding and error-prone configurations.
- Tailored, intelligent responses for more efficient syncs.

### 🎁 Features

- XLT-5574 - AI-Generated Scripts Based on User Prompts;
- XLT-5576 - Multiple interactions with AI Service;
- XLT-5782 - [AI-Service] Notification about prompt processing;
- XLT-5750 - Track and Store Script Status in AI Database;
- XLT-5575 - AI Feature Disclaimer.

### 🔧 Bug Fixes

- XLT-5752 - GSP feature highlights half of the Entity Sync status screen;
- XLT-5166 - Clean up by remote entity and Clean up all synchronisation info is available on Clean-up Tools page;
- XLT-5202 - Sync entity.customKeys. doesn’t work on create;
- XLT-4528 - Comments are duplicated when syncing multiple issue with comments (SNOW).