# Problem with "mapping for \`com.exalate.basic.domain.hubobject.v1.BasicHubOption@25a059"\`

**URL:** https://community.exalate.com/t/problem-with-mapping-for-com-exalate-basic-domain-hubobject-v1-basichuboption-25a059/5283
**Category:** General Questions
**Tags:** exalate, migrated\_question
**Created:** [November 4, 2024, 7:55am UTC](https://community.exalate.com/t/problem-with-mapping-for-com-exalate-basic-domain-hubobject-v1-basichuboption-25a059/5283 "2024-11-04T07:55:29Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)
#### Post date: [November 4, 2024, 7:55am UTC](https://community.exalate.com/t/problem-with-mapping-for-com-exalate-basic-domain-hubobject-v1-basichuboption-25a059/5283/1 "2024-11-04T07:55:29Z")

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_Originally asked by Michal Balaj on 26 August 2022 [(original question)](https://oldcommunity.exalate.com/questions/58493968)_

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Hello,

I have set up new connection between 2 internal JIRa clouds projects and after try to synchronize first ticket, system shows this errors:

**Missing mapping. Please add mapping for `com.exalate.basic.domain.hubobject.v1.BasicHubOption@bd82a0f5`.**

The mark of exclamation is vissible by “Status” rule. Workflows are the same in both projects. Do you have any idea where the problem is?

 ![](https://europe1.discourse-cdn.com/flex018/uploads/exalate1/original/1X/e921ed5876043999b39acf6a886827a26365cd06.png)

Thank you.

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#### Comments:

> **Jose Pablo Alpizar Hidalgo commented on 27 August 2022**
>
> > Hello Michal Balaj  
> > Would you please share with us the full stack trace of the error so we can look for more details of what could be causing this issue?

> **Michal Balaj commented on 30 August 2022**
>
> > Hello, the full stack trace here:
> 
> ### Impact:
> 
> Sync for remote issue SDCDP-2 is blocked
> 
> ### Remote issue:
> 
> SDCDP-2
> 
> ### Connection:
> 
> SDCDP\_to\_CDP\_20220826
> 
> ### Error Type:
> 
> Connection configuration
> 
> ### Error Creation Time:
> 
> Aug 26, 2022 13:34:07
> 
> ### Error Detail Message:
> 
> Missing mapping. Please add mapping for `com.exalate.basic.domain.hubobject.v1.BasicHubOption@bd82a0f5`.Check the [documentation](https://docs.idalko.com/exalate/x/_ABzAg) for more details.
> 
> ### Error Stack Trace
> 
> com.exalate.domain.exception.editor.RecoveryMappingEditorException: com.exalate.admin.editor.errors.mappings.recovery at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.base/java.lang.reflect.Constructor.newInstance(Constructor.java:490) at org.codehaus.groovy.reflection.CachedConstructor.invoke(CachedConstructor.java:80) at org.codehaus.groovy.runtime.callsite.ConstructorSite$ConstructorSiteNoUnwrapNoCoerce.callConstructor(ConstructorSite.java:105) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callConstructor(AbstractCallSite.java:273) at Script27$\_run\_closure1$\_closure6.doCall(Script27.groovy:3) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:101) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:323) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:263) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1041) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.call(PogoMetaClassSite.java:37) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:127) at Script27$\_run\_closure1.doCall(Script27.groovy:18) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:101) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:323) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:263) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1041) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.call(PogoMetaClassSite.java:37) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:151) at Script27$\_run\_closure2.doCall(Script27.groovy:36) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:101) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:323) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:263) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1041) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.call(PogoMetaClassSite.java:37) at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSiteArray.java:47) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:115) at Script27$\_run\_closure4.doCall(Script27.groovy:137) at Script27$\_run\_closure4.doCall(Script27.groovy) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:101) at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:323) at org.codehaus.groovy.runtime.metaclass.ClosureMetaClass.invokeMethod(ClosureMetaClass.java:263) at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1041) at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.call(PogoMetaClassSite.java:37) at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:119) at Script27.run(Script27.groovy:86) at org.codehaus.groovy.jsr223.GroovyScriptEngineImpl.eval(GroovyScriptEngineImpl.java:317) at org.codehaus.groovy.jsr223.GroovyScriptEngineImpl.eval(GroovyScriptEngineImpl.java:155) at java.scripting/javax.script.AbstractScriptEngine.eval(AbstractScriptEngine.java:264) at com.exalate.processor.ExalateProcessor.execute(ExalateProcessor.java:98) at com.exalate.processor.ExalateProcessor.executeProcessor(ExalateProcessor.java:55) at com.exalate.replication.services.replication.mapping.MappingService.$anonfun$executeInScriptRule$1(MappingService.scala:274) at scala.util.Try$.apply(Try.scala:213) at com.exalate.replication.services.replication.mapping.MappingService.executeInScriptRule(MappingService.scala:271) at com.exalate.replication.services.replication.mapping.MappingService.$anonfun$receive$8(MappingService.scala:183) at scala.concurrent.Future.$anonfun$flatMap$1(Future.scala:307) at scala.concurrent.impl.Promise.$anonfun$transformWith$1(Promise.scala:41) at scala.concurrent.impl.CallbackRunnable.run(Promise.scala:64) at akka.dispatch.BatchingExecutor$AbstractBatch.processBatch(BatchingExecutor.scala:56) at akka.dispatch.BatchingExecutor$BlockableBatch.$anonfun$run$1(BatchingExecutor.scala:93) at scala.runtime.java8.JFunction0$mcV$sp.apply(JFunction0$mcV$sp.java:23) at scala.concurrent.BlockContext$.withBlockContext(BlockContext.scala:85) at akka.dispatch.BatchingExecutor$BlockableBatch.run(BatchingExecutor.scala:93) at akka.dispatch.TaskInvocation.run(AbstractDispatcher.scala:48) at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(ForkJoinExecutorConfigurator.scala:48) at java.base/java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:290) at java.base/java.util.concurrent.ForkJoinPool$WorkQueue.topLevelExec(ForkJoinPool.java:1020) at java.base/java.util.concurrent.ForkJoinPool.scan(ForkJoinPool.java:1656) at java.base/java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1594) at java.base/java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:183)
> 
> thanks

> **Michal Balaj commented on 02 September 2022**
>
> > I have changed the setup in detail od STATUS synchronization from "REPORT AN ERROR "to DO NOTHING (see attached picture). And the following synchronization (creation of new ticket in B project) was successful. But the following error appeared “ _Failing to transition because the transition found by algorithm `Stop Progress` is no longer available for current step `In Progress` (3) Please contact Exalate Support Available transitions: `Block`, `Resolve Issue`_” …That means in the B project failed the transition from OPEN status to IN PROGRESS status.
> 
> ![](https://dub1.discourse-cdn.com/flex018/download/attachments/58493968/image2022-9-2_11-2-48.png?version=1&modificationDate=1662109367885&api=v2)
> 
> The same problem I have found here … [How to fix a transition error](https://oldcommunity.exalate.com/questions/11339388/how-to-fix-a-transition-error)_(old community)_ . The first recommended fix didnt help (the worklow scheme and the workflows between project are the same, the issue types are the same).
> 
> Error stack here:
> 
> com.exalate.api.exception.IssueTrackerException: Failing to transition because the transition found by algorithm `Stop Progress` is no longer available for current step `In Progress` (3) Please contact Exalate Support Available transitions: `Block`, `Resolve Issue` at services.jcloud.IssueService.$anonfun$transition$4(IssueService.scala:918) at scala.concurrent.Future.$anonfun$flatMap$1(Future.scala:307) at scala.concurrent.impl.Promise.$anonfun$transformWith$1(Promise.scala:41) at scala.concurrent.impl.CallbackRunnable.run(Promise.scala:64) at akka.dispatch.BatchingExecutor$AbstractBatch.processBatch(BatchingExecutor.scala:56) at akka.dispatch.BatchingExecutor$BlockableBatch.$anonfun$run$1(BatchingExecutor.scala:93) at scala.runtime.java8.JFunction0$mcV$sp.apply(JFunction0$mcV$sp.java:23) at scala.concurrent.BlockContext$.withBlockContext(BlockContext.scala:85) at akka.dispatch.BatchingExecutor$BlockableBatch.run(BatchingExecutor.scala:93) at akka.dispatch.TaskInvocation.run(AbstractDispatcher.scala:48) at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(ForkJoinExecutorConfigurator.scala:48) at java.base/java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:290) at java.base/java.util.concurrent.ForkJoinPool$WorkQueue.topLevelExec(ForkJoinPool.java:1020) at java.base/java.util.concurrent.ForkJoinPool.scan(ForkJoinPool.java:1656) at java.base/java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1594) at java.base/java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:183)

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<div class="post-metadata">

### Author: ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)
#### Post date: [November 4, 2024, 7:55am UTC](https://community.exalate.com/t/problem-with-mapping-for-com-exalate-basic-domain-hubobject-v1-basichuboption-25a059/5283/2 "2024-11-04T07:55:31Z")

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_Answer by Michal Balaj on 02 September 2022_

The problem was in Conditions setting inside transitions … after removing “Only the assignee of the issue can execute this transition” the transition provided from exalate started to work.

 ![](https://europe1.discourse-cdn.com/flex018/uploads/exalate1/original/1X/f95e497b3ffb471f32092256dbe9a3dadad7ce6a.png)

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### Author: ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)
#### Post date: [November 6, 2024, 7:56am UTC](https://community.exalate.com/t/problem-with-mapping-for-com-exalate-basic-domain-hubobject-v1-basichuboption-25a059/5283/3 "2024-11-06T07:56:21Z")

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