Originally asked by Bronagh Quinn on 05 September 2023 (original question)
We are in the middle of a migration from one cloud instance to another.
The migration has being blocked during the last week because of the following error: “IO operation was stopped unexpectedly after 0 bytes because of java.nio.file.FileSystemException: /opt/jcloudnode/data/event-36509-blob-186954: No space left on device”
Wondering if anyone has seen this issue in the past and how it was resolved ?
Answer by Saskia on 05 September 2023
Hi Bronagh Quinn
This is a troubleshooting request that we can assist via the Exalate Support portal.
Can you please raise a ticket with us here where we will take it with high priority.
Thank you in advance,
Saskia
Hi Saskia,
Thank you for your quick reply. Perhaps you can reply on the support ticket which was submitted over a week ago (EASE-25887).
Despite numerous messages from us we have not had a response on that ticket in 6 days.
Bronagh
Hi Bronagh Quinn
We added more resources on Friday but the issue persists.
Can you check the internal EASE that our engineer responded to yesterday? We have a suspicion on the reason why.
Thank you in advance
Saskia
Thanks Saskia,
I will respond to the engineer in the support ticket.