# How to synchronize custom fields from Azure to Jira in Visual Mode?

**URL:** https://community.exalate.com/t/how-to-synchronize-custom-fields-from-azure-to-jira-in-visual-mode/5329
**Category:** General Questions
**Tags:** azuredevops, jira, migrated\_question
**Created:** [November 4, 2024, 7:58am UTC](https://community.exalate.com/t/how-to-synchronize-custom-fields-from-azure-to-jira-in-visual-mode/5329 "2024-11-04T07:58:11Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)
#### Post date: [November 4, 2024, 7:58am UTC](https://community.exalate.com/t/how-to-synchronize-custom-fields-from-azure-to-jira-in-visual-mode/5329/1 "2024-11-04T07:58:11Z")

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_Originally asked by Harold Oconitrillo on 21 October 2022 [(original question)](https://oldcommunity.exalate.com/questions/58495857)_

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Thought this might be a quick fix. I’m trying to statically two user fields in ADO using Exalate, but they’re not working. Can you see anything missing here? The users exist in Jira.

```auto
AES_ONSITE.issue.customFields."BA Owner"?.value = nodeHelper.getUserByEmail("example@email.com")
AES_ONSITEL.issue.customFields."Product Owner"?.value = nodeHelper.getUserByEmail("example@email.com")

```

Thanks.

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<div class="post-metadata">

### Author: ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)
#### Post date: [November 4, 2024, 7:58am UTC](https://community.exalate.com/t/how-to-synchronize-custom-fields-from-azure-to-jira-in-visual-mode/5329/2 "2024-11-04T07:58:12Z")

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_Answer by Keynes Desir on 25 October 2022_

Had to use the user id’s for the remote (jira) part. All set.

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<div class="post-metadata">

### Author: ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)
#### Post date: [November 4, 2024, 7:58am UTC](https://community.exalate.com/t/how-to-synchronize-custom-fields-from-azure-to-jira-in-visual-mode/5329/3 "2024-11-04T07:58:12Z")

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_Answer by Keynes Desir on 24 October 2022_

Hello,

Any updates?

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#### Comments:

> **Harold Oconitrillo commented on 25 October 2022**
>
> > Hello Keynes,
> 
> Feel free to review the below documentation to script adaptation.
> 
> [https://docs.idalko.com/exalate/x/QgTuAg](https://docs.idalko.com/exalate/x/QgTuAg)
> 
> [https://docs.idalko.com/exalate/x/0wDBAg](https://docs.idalko.com/exalate/x/0wDBAg)
> 
> Do not hesitate to contact us back if you have any further question.
> 
> Kind regards,
> 
> Harold Cruz