How to sync status in visual mode

Originally asked by Harold Oconitrillo on 21 November 2022 (original question)


I’m having issue to synchronize status in Jira Cloud by using visual mode since I am having the below error message

Can not find current status ‘Pending Approval’ in workflow ‘GSD W for Global’. Please contact Exalate support

Any advice on this?


Comments:

Harold Oconitrillo commented on 21 November 2022

Hi,

May you please send us the full stack trace of the error?

Kind regards,

Harold Oconitrillo