# How to sync Salesforce records to existing ADO Item?

**URL:** <https://community.exalate.com/t/how-to-sync-salesforce-records-to-existing-ado-item/5638>\
**Category:** General Questions\
**Tags:** cloud-salesforce, azuredevops, migrated\_question\
**Created:** [November 4, 2024, 8:18am UTC](https://community.exalate.com/t/how-to-sync-salesforce-records-to-existing-ado-item/5638 "2024-11-04T08:18:36Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Post date:** [November 4, 2024, 8:18am UTC](https://community.exalate.com/t/how-to-sync-salesforce-records-to-existing-ado-item/5638/1 "2024-11-04T08:18:36Z")

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_Originally asked by Kaleigh Garcia on 08 December 2023 [(original question)](https://oldcommunity.exalate.com/questions/98928224)_

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Hello, I’m still earning Exalate and curious if there’s a way to sync Salesforce records to existing ADO items via a trigger? We have items that get created in ADO prior to the record in Salesforce, and would like to be able to sync the record in Salesforce to the existing ADO item. Any suggestions on how to do this would be helpful.

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#### Comments:

> **M. Ashar Iqbal commented on 13 December 2023**
>
> > Hi Kaleigh Garcia ,
> 
> Could you please share one example how this would look like after synchronisation?
> 
> Do you want to synchronise Salesforce record data to any field in the ADO - Workitem?
> 
> Or do you want to connect Salesforce ticket with Workitem that is mentioned in the Salesforce record?
> 
> Thank you,
> 
> Ashar
> 
> Exalate; Support Engineer

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**Author:** ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Post date:** [November 4, 2024, 8:18am UTC](https://community.exalate.com/t/how-to-sync-salesforce-records-to-existing-ado-item/5638/2 "2024-11-04T08:18:37Z")

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_Answer by Kaleigh Garcia on 13 December 2023_

Sure, I’m looking for the latter. Sync the ticket to the Work Item on the Salesforce record!

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