# How to set binary field in SN from Jira SD?
**URL:** https://community.exalate.com/t/how-to-set-binary-field-in-sn-from-jira-sd/4641
**Category:** General Questions
**Tags:** jira-snowintegration, migrated\_question, jira-servicenow-inte
**Created:** [November 4, 2024, 7:12am UTC](https://community.exalate.com/t/how-to-set-binary-field-in-sn-from-jira-sd/4641 "2024-11-04T07:12:29Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@xl8bot](https://community.exalate.com/u/xl8bot)
#### Post date: [November 4, 2024, 7:12am UTC](https://community.exalate.com/t/how-to-set-binary-field-in-sn-from-jira-sd/4641/1 "2024-11-04T07:12:29Z")
_Originally asked by Andrew on 15 March 2021 [(original question)](https://oldcommunity.exalate.com/questions/25069756)_
* * *
Hello community,
I have following payload from Jira SD:
```auto
"MoMe-Flag": {
"id": 11816,
"name": "MoMe-Flag",
"description": "for MoMe",
"type": "OPTIONS",
"value": [
{
```
```auto
"id": "12399",
"sequence": 0,
"value": "Yes",
"disabled": false,
"childOptions": []
}
]
}
```
I have following incoming script on SN side:
`if (replica.customFields."MoMe-Flag"?.value?.value == "Yes") {`
`incident.u_mome = true`
`} else {`
`incident.u_mome = false`
`}`
but it doesn’t set u\_mome field = true from above payload. u\_mome is boolean type field.
Hopefully, someone can help.
* * *
---
### Author:  [@xl8bot](https://community.exalate.com/u/xl8bot)
#### Post date: [November 4, 2024, 7:12am UTC](https://community.exalate.com/t/how-to-set-binary-field-in-sn-from-jira-sd/4641/2 "2024-11-04T07:12:31Z")
_Answer by Francis Martens (Exalate) on 16 March 2021_
Are there any business rules around that field?
We have seen this in a number of cases where the business rule consequence is that ServiceNow silently ignores the update.
* * *
#### Comments:
> **Andrew commented on 16 March 2021**
>
> > I did not find business rule around the field. `incident.u_mome` is new custom field.
>
> When I added below two lines to my script, I was able to update description field with sent binary value:
>
> def mome = replica.customFields.“MoMe-Flag”?.value?.value
> incident.description = "MoMe: " + mome
>
> and then description is **MoMe: [Yes]**
>
> So I am able to display boolean value in text field, bt I cannot set with this value boolean field.
> **Francis Martens (Exalate) commented on 16 March 2021**
>
> > Ah - replica.customFields.“MoMe-Flag”?.value?.value is an array.
> > Can it be that it is a multi value field?
>
> Following code takes into account that
>
> - flag is null → false
> - flag is empty → false
> - flag has a value ‘true’ → true
>
> It is untested … but should work
>
> **Untested**
>
> ```auto
> def flag = replica.customFields."MoMe-Flag"?.value?.value
> incident.u_mome = flag?.size ? (flag[0] == "true") : false
>
> ```
> **Andrew commented on 17 March 2021**
>
> > Hello,
>
> Positive payload is above, negative (or rather empty) payload from Jira is below:
>
> ```auto
> "MoMe-Flag": {
> "id": 11816,
> "name": "MoMe-Flag",
> "description": "for MoMe",
> "type": "OPTIONS",
> "value": [] },
>
> ```
>
> I have added to incoming script with some “diagnostic” features as below:
>
> `def mome = replica.customFields."MoMe-Flag"?.value?.value.toString()`
>
> `def flag1 = replica.customFields."MoMe-Flag"?.value?.value`
>
> `def flag2 = flag1?.size ? (flag1[0] == "true") : false`
>
> `if (mome == "[Yes]") {`
>
> `incident.description = "1. mome true" + "\n" + "2. MoMe: " + mome + "\n" + "3. Flag1: " + flag1 + "\n" + "4. Flag2: " + flag2`
>
> `incident.u_mome = flag1?.size ? (flag1[0] == "true") : false`
>
> `} else {`
>
> `incident.description = "a. mome false" + "\n" + "b. MoMe: " + mome + "\n" + "c. Flag1: " + flag1 + "\n" + "d. Flag2: " + flag2`
>
> `incident.u_mome = flag1?.size ? (flag1[0] == "true") : false`
>
> `}`
>
> So description field for positive payload looks as below:
>
> 1. mome true
> 2. MoMe: [Yes]
> 3. Flag1: [Yes]
> 4. Flag2: false
>
> and for empty payload like here:
>
> a. mome false
>
> b. MoMe:
>
> c. Flag1:
>
> d. Flag2: false
>
> So flag2 is always false and u\_mome field is not updated to true.
> **Francis Martens (Exalate) commented on 18 March 2021**
>
> > Check the logic.
>
> flag2 will always be false because flag1 has the value ‘Yes’ and not true. So the expression
> flag1[0] == “true”
>
> Will always return false …
> **Andrew commented on 22 March 2021**
>
> > Yes, you are right Francis.
>
> I’ve corrected script so now is:
>
> ```auto
> def flag2 = flag1?.size ? (flag1[0] == "Yes") : false
>
> ```
>
> and
>
> ```auto
> incident.u_mome = flag1?.size ? (flag1[0] == "Yes") : false
>
> ```
>
> so now flag2 = true
>
> but incident.u\_mome still is false
> **Francis Martens (Exalate) commented on 22 March 2021**
>
> > Can you try without the expression
>
> ```auto
> incident.u_mome = true
>
> ```
>
> And see if this is accepted by ServiceNow. There might be a business rule ignoring the value.