# Freshdesk - Version 5.31.1

**URL:** <https://community.exalate.com/t/freshdesk-version-5-31-1/7689>\
**Category:** Freshdesk\
**Tags:** exalate, release-notes, freshdesk\
**Created:** [January 29, 2026, 9:59am UTC](https://community.exalate.com/t/freshdesk-version-5-31-1/7689 "2026-01-29T09:59:06Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![release\_manager](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/release_manager/32/646_2.png) [@release\_manager](https://community.exalate.com/u/release_manager)\
**Post date:** [January 29, 2026, 9:59am UTC](https://community.exalate.com/t/freshdesk-version-5-31-1/7689/1 "2026-01-29T09:59:06Z")

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## 📢 HotFix Released for Freshdesk on February 2nd, 2026

In this release, we’ve resolved the following issue.

### 🐞 **Bug Fixes**

- **XLT-7480** – Prevented status fields from syncing as empty (NULL) values