Originally asked by Harold Oconitrillo on 25 March 2022 (original question)
Question raised:
Hello Exalate Team,
I installed the Exalate app yesterday, and I am trying to connect and map out fields to set up a new sync, which is named as whitelinen_to_honeybearcabins. First there is some sync issue because it is not showing all fields in the mapping section and also not all the menu items on some fields. I am attaching some screenshots which will help you understand the situation.
In screenshot 1 I am unable to find the field named “Check In Date” for both whitelinen and honeybearcabins.
I have tried to add this using script, but that is also not working while using the templates provided on your website. In screenshot 2 I have the script which I used to map out the fields.
In Screenshot 3 it shows that there is no no option for “Rusty Spur” In the honeybearcabins field named as “Property Name”
Please let me know if I am missing something or putting the script wrongly. Please check and let me know what the problem is.
Comments:
Harold Oconitrillo commented on 25 March 2022
Hi,
Can you let us know which instances do you use?
In screenshot 1 I am unable to find the field named “Check In Date” for both whitelinen and honeybearcabins.
R-/Can you please try the operation from a private browser window or clear cache, browser and Temp files?
I have tried to add this using script, but that is also not working while using the templates provided on your website. In screenshot 2 I have the script which I used to map out the fields.
R/-Can you please specify what type of field is this (dropdown, textfield, checkbox)?
In Screenshot 3 it shows that there is no no option for “Rusty Spur” In the honeybearcabins field named as “Property Name”
R/-Can you please make sure this field is available on both projects, and also what type of field is it?