Exalate for Freshdesk is available now!

[Kateryna]

• Not important
• Nice-to-have
• Important
• Critical

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Key Features of Exalate for Freshdesk:

• Fully customizable groovy-based sync rules to handle complex use cases;

• AI-assist feature to simplify the implementation of new sync logic and adjusting existing connections;

• Real-time one-way or two-way synchronization;

• Granular triggers to automate your sync

• Rich text formatting support for comments/notes and descriptions (bold, italic, underline, text color, links, lists, dividers)

• Freshdesk ticket fields: summary, description, labels, status, priority, attachments, notes, custom fields, and custom keys.

We encourage you to try out our new connector, your input is incredibly valuable to us!