# Connection errors

**URL:** <https://community.exalate.com/t/connection-errors/5108>\
**Category:** General Questions\
**Tags:** synchonization, migrated\_question\
**Created:** [November 4, 2024, 7:44am UTC](https://community.exalate.com/t/connection-errors/5108 "2024-11-04T07:44:01Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Post date:** [November 4, 2024, 7:44am UTC](https://community.exalate.com/t/connection-errors/5108/1 "2024-11-04T07:44:01Z")

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_Originally asked by Damian Lowe on 14 March 2022 [(original question)](https://oldcommunity.exalate.com/questions/42834574)_

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My synch for connection to is blocked. See message details:

 ![](https://europe1.discourse-cdn.com/flex018/uploads/exalate1/original/1X/26b8933b9eb9e1403ef38bfa0d274f3d7afd7266.png)

Hence my 2 connections errors:

 ![](https://europe1.discourse-cdn.com/flex018/uploads/exalate1/original/1X/8453c20cad6d8f56b23a1daeb807ebce96be387a.png)

Can you pls assist here on what I should do?

Thanks

Damian

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<div class="post-metadata">

**Author:** ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Post date:** [November 4, 2024, 7:44am UTC](https://community.exalate.com/t/connection-errors/5108/2 "2024-11-04T07:44:02Z")

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_Answer by Marcus Nygren on 18 March 2022_

Hello Damian,

Are you using a Basic, Visual or Scripted sync?

If you are using a scripted sync you’ll need to include a part like this in your incoming Sync script

```auto
if(firstSync){
	// Swap PROJECTKEY for the project the issue should land in when initially synced
    issue.projectKey = "PROJECTKEY"
}

```

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