# Cf not synronized

**URL:** <https://community.exalate.com/t/cf-not-synronized/4928>\
**Category:** General Questions\
**Tags:** customfields, migrated\_question\
**Created:** [November 4, 2024, 7:32am UTC](https://community.exalate.com/t/cf-not-synronized/4928 "2024-11-04T07:32:36Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![xl8bot](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/xl8bot/32/324_2.png) [@xl8bot](https://community.exalate.com/u/xl8bot)\
**Post date:** [November 4, 2024, 7:32am UTC](https://community.exalate.com/t/cf-not-synronized/4928/1 "2024-11-04T07:32:36Z")

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_Originally asked by Sergey on 03 November 2021 [(original question)](https://oldcommunity.exalate.com/questions/37555108)_

* * *

Good day!

Using cf AGILE as an example, I don’t understand why cf is not synchronized?  
tell me what is the problem?

 ![](https://europe1.discourse-cdn.com/flex018/uploads/exalate1/original/1X/46ac6ebf5344259e739422ef5755b94c312ad9cb.png) ![](https://europe1.discourse-cdn.com/flex018/uploads/exalate1/original/1X/0cff9f15575e948309d32dc5572206e37e0f1bd9.png) ![](https://europe1.discourse-cdn.com/flex018/uploads/exalate1/original/1X/fbb5cb1d9503142e525c1be6bf00ec8209ed1891.png) ![](https://europe1.discourse-cdn.com/flex018/uploads/exalate1/original/1X/dfb0ed033da42aec77d87feed124dd928d66cf05.png) ![](https://europe1.discourse-cdn.com/flex018/uploads/exalate1/original/1X/2e34e599a51fe259ff6ffcd085c5e7e7b7ce10a9.png) ![](https://europe1.discourse-cdn.com/flex018/uploads/exalate1/original/1X/d2d34b9c12fa0d5efa705411106ff23357fb883e.png)

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#### Comments:

> **Daniel Carvajal commented on 05 November 2021**
>
> > Hi Sergey
> 
> Can you verify the custom field id’s for both ends and also give us a little background on what kind of field this is? A screenshot of the field definitions would be helpful.
> 
> It seems to me like a multi-select field but I would like to be sure.
> 
> Also can you confirm this is cloud↔cloud synchronization?
> 
> Cheers,
> 
> Daniel

> **Sergey commented on 05 November 2021**
>
> > Hi Daniel
> 
> ```auto
> Yes a multi-select field!  
> Еhis is jira servicedesk server↔jirasoftware server  
> 
> ```

> **Ariel Aguilar commented on 11 November 2021**
>
> > Hi Sergey,
> 
> If this is a multi-select field, please refer to:
> 
> [https://docs.idalko.com/exalate/x/WAFzAg](https://docs.idalko.com/exalate/x/WAFzAg)
> 
> Kind regards,
> 
> Ariel

> **Sergey commented on 12 November 2021**
>
> > ```auto
> > 
> > ```
> 
> Hi Ariel!  
> Thanks for the answer!  
> This also does not work as in the example ((
> 
> I tried to sync the project from CF instance A to intance B but also unsuccessfully ((
> 
> I would be grateful for any help ![](https://dub1.discourse-cdn.com/flex018/download/attachments/37555108/Screenshot_8.png?version=1&modificationDate=1636704897205&api=v2) ![](https://dub1.discourse-cdn.com/flex018/download/attachments/37555108/Screenshot_9.png?version=1&modificationDate=1636704898478&api=v2) ![](https://dub1.discourse-cdn.com/flex018/download/attachments/37555108/Screenshot_10.png?version=1&modificationDate=1636704899428&api=v2)
> 
> ```auto
> 
> ```

> **Ariel Aguilar commented on 21 December 2021**
>
> > The possible solution is to replace the custom field name by custom field ID.
> 
> Kind regards,
> 
> Ariel

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**Author:** ![Majid](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/majid/32/343_2.png) [@Majid](https://community.exalate.com/u/Majid)\
**Post date:** [December 4, 2024, 9:41am UTC](https://community.exalate.com/t/cf-not-synronized/4928/2 "2024-12-04T09:41:08Z")

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