# Cannot publish recently modified script for connection Xendesk-\>Jira Cloud
**URL:** https://community.exalate.com/t/cannot-publish-recently-modified-script-for-connection-xendesk-jira-cloud/4944
**Category:** General Questions
**Tags:** exalate, cloud-jira, migrated\_question
**Created:** [November 4, 2024, 7:33am UTC](https://community.exalate.com/t/cannot-publish-recently-modified-script-for-connection-xendesk-jira-cloud/4944 "2024-11-04T07:33:40Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@xl8bot](https://community.exalate.com/u/xl8bot)
#### Post date: [November 4, 2024, 7:33am UTC](https://community.exalate.com/t/cannot-publish-recently-modified-script-for-connection-xendesk-jira-cloud/4944/1 "2024-11-04T07:33:40Z")
_Originally asked by Matias Vivas on 12 November 2021 [(original question)](https://oldcommunity.exalate.com/questions/42828072)_
* * *
i updated my synchronization script with new fields from zen side. when I click on publish it indicates the message “request failed returned with status code 500”
* * *
---
### Author:  [@xl8bot](https://community.exalate.com/u/xl8bot)
#### Post date: [November 4, 2024, 7:33am UTC](https://community.exalate.com/t/cannot-publish-recently-modified-script-for-connection-xendesk-jira-cloud/4944/2 "2024-11-04T07:33:41Z")
_Answer by Matias Vivas on 12 November 2021_
I receive this email:
Exalate synchronization of the issue 18564 is blocked on issue tracker xxxxxxx
Exalate url: [https://zendesknode-ahet-grow-ejam-luck.exalate.cloud](https://zendesknode-ahet-grow-ejam-luck.exalate.cloud)
Connection: ualahq\_to\_jira-issues
Error impact: Issue
Error type: Network error
Communication with the remote side failed with status code: 502. Check the documentation for more details.
* * *